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Job summary

Main area
Admin
Grade
Band 3
Contract
Permanent
Hours
37.5 hours per week (Full time 37.5 hours per week)
Job ref
174-AA-220424
Employer
Yorkshire Ambulance Service NHS Trust
Employer type
NHS
Site
Rotherham
Town
Rotherham
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
03/06/2024 23:59

Employer heading

Yorkshire Ambulance Service NHS Trust logo

NHS IUC Administrative Assistant

Band 3

Job overview

IUC/111 Administrative Assistant - Rotherham

Permanent Opportunity

We are currently seeking a full-time Administrative Assistant to play a key role in NHS IUC, working predominantly at our Rotherham call centre site however there may be occasions when you will be required at our call centre in Wakefield.

Main duties of the job

You will be responsible for providing a confidential administrative support to the NHS IUC Team Leader group, NHS IUC Operational Service Managers and NHS IUC Call Centre Managers.

Responsibilities will include the management of diaries as required, room bookings, arranging visits and making travel arrangements, maintaining records which include collating, printing, and distributing papers for meetings.

Additional responsibilities will also include, manual handling tasks, ordering and replenishing call centre amenities such as paper and refreshments, storage and circulation of PPE, Business Continuity checks to ensure IT equipment is working as expected, reporting and follow up of faults and general Contact Centre cleanliness. There may also be a requirement to take/produce minutes from meetings.

You will need to be self-motivated and able to use own initiative whilst also able to work as part of a team when required.

Working for our organisation

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:
•    Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
•    27 days annual leave, increasing to 33 with service.
•    Contributory Pension.
•    NHS Discounts including shops, restaurants, gyms etc.
•    Car lease and other salary sacrifice schemes.
•    Dedicated employee assistance and counselling service.
•    Opportunities for research participation, career progression and ongoing development.
•    Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html          

Detailed job description and main responsibilities

The post holder will need good IT, communication, and organisational skills to enable them to coordinate arrangements and manage priorities. You will have excellent customer service and time management skills and previous administrative experience, and ideally have experience of working in a large team. 

GCSE grade C or above standard in Maths and English Language or a Level 2 qualification in relevant field, i.e. Business Administration or equivalent demonstrable experience (equivalent experience constitutes the applicant being able to demonstrate administrative knowledge) is an essential requirement.

Please outline in your supporting statement how you meet the person specification, in particular the values and behaviour expected of all colleagues.

Integrated Urgent Care leaders will shortly start to implement the outcomes of a wide ranging service review.  Whilst this role may be impacted by the review, we expect it to remain within the structure and it will play an instrumental role in the delivery of the key objectives of that organisational change process.

Interviews will be held at our Rotherham site (S63 7EF)

Person specification

Skills / Competencies

Essential criteria
  • Effective communicator (both written and verbal)

Qualifications / Knowledge

Essential criteria
  • Educated to GCSE standard, including Grade C or above in Mathematics and English
  • Level 3 qualification in relevant field, i.e. Business Administration or equivalent demonstrable experience (equivalent experience constitutes the applicant being able to demonstrate administrative knowledge)

Experience

Desirable criteria
  • Experience of working within an administrative role

Employer certification / accreditation badges

Trust IDVeteran AwareApprenticeships logoDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerThe Learning Awards - Apprenticeship ProgrammeArmed Forces Covenant Bronze AwardHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Jessica Pearson
Job title
Operational Service Manager
Email address
[email protected]
Additional information

For any further information please contact;

Jessica Pearson - [email protected]

 

 

 

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