Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Part time - 15 hours per week (To be confirmed)
- Job ref
- 444-6293244-CG
- Employer
- Coventry and Warwickshire Partnership NHS Trust
- Employer type
- NHS
- Site
- St Michael's Hospital
- Town
- Warwick
- Salary
- £28,407 - £34,581 Pro rata
- Salary period
- Yearly
- Closing
- 26/05/2024 23:59
- Interview date
- 12/06/2024
Employer heading
Senior Admin Lead
NHS AfC: Band 5
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services
‘We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’
Armed Forces Community welcome to apply.
PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.
Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team. If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.
Candidate Information Pack - final version - digital (canva.com)
Job overview
We are seeking a motivated and enthusiastic individual with a positive approach to work together with our current post-holder to manage change and lead the admin workforce supporting adult mental health community and in-patient services. The role will support clinical service delivery and the implementation and transition of new ways of working at St Michael’s Hospital, Woodloes House, Aspen Centre and Warwick Resource Centre.
Main duties of the job
As this is a job-share role, the successful candidate will work alongside the current post-holder to be jointly responsible for the day to day management of the admin support workforce (approximately 40 staff) across sites in line with the Trust’s values. Experience of managing staff is, therefore, an essential requirement for the role. The post holder will be jointly responsible for planning and reviewing the allocation of admin support to meet service needs and support the standardisation of admin across the Trust to improve efficiency and effectiveness to services.
Working for our organisation
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include:
- · generous annual leave entitlement which increases during your time with us
- e Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- · discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- · wellbeing support, including an in-house counselling service, external helpline and more
- · staff networks and support groups
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Detailed job description and main responsibilities
The role will include service development, project work and implementation of change processes in line with the strategic objectives of the Trust, which will include creation of Business Continuity Plans and Standard Operating Procedures.
The successful candidate will play an important role in ensuring buildings are utilised productively and are appropriate for patients and staff who access them. You must be able to build effective working relationships, be approachable and accessible with excellent communication and organisational skills. The role will be the interface for services in terms of effective management and use of administration support within Trust buildings.
As the role will require travel to other Trust sites including training and meetings, access to independent means of travel would be an essential requirement.
Person specification
Qualifications
Essential criteria
- QCF Business Administration Level 3
- ILM Leadership and Management Level 3 / CMI Management and Leadership Level 5
Knowledge and Skills
Essential criteria
- Articulate with excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Advanced keyboard / IT skills
- Ability to manage and prioritise own and other’s workload and use own initiative
- Ability to work autonomously, deal with queries independently and escalate where appropriate
Experience
Essential criteria
- Competent working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
- Experience of working in a busy office / customer care environment
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Amanda Green
- Job title
- Admin & Process Manager
- Email address
- [email protected]
- Telephone number
- 07827832948
- Additional information
Kate Wainwright-Young, Senior Admin Lead, 07824136574 or [email protected]
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