Job summary
- Main area
- Administrative
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 263-SS23-136-AD-D
- Employer
- Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
- Employer type
- NHS
- Site
- St Nicholas Hospital or Carleton Clinic Cumbria
- Town
- Newcastle upon Tyne
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Disclosures Processor - Administration Officer
Band 3
Hello!
We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).
We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.
Opportunities for you
Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.
We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.
- Cultural diversity staff network
- Disabled staff network
- LGBT+ staff network
We also have a number of staff support groups which are open to any staff to attend. These Include:
- Armed Forces and Veterans Staff Association
- Mind, Health and Wellbeing Community
- Menopause toolkit and cafes and staff carer support group
We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.
Always improving
CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?
Job overview
A unique and exciting opportunity has arisen to join the Disclosures Team based at either St Nicholas Hospital in Newcastle upon Tyne or, Carleton Clinic in Cumbria as a Band 3 Disclosures Officer. This is a permanent full-time position (37.5 hours a week).
Applications are invited from a suitably qualified and experienced person to join our busy and dynamic Team. The post holder will ideally have relevant Data Protection Act experience, experience of working as a member of a very busy admin team, be flexible and friendly in their demeanour, hold a high standard of IT skills and knowledge and usage of RiO.
Previous applicants need not apply
Main duties of the job
The post holder will be required to acknowledge receipt of requests, collate the required information, identify third party information and/or any contentious information, liaise with the appropriate healthcare professionals and requestor and prepare the records for disclosure including any redaction of information as directed by the appropriate healthcare professional. In addition to facilitating the disclosure process, the post holder will provide support to Trust employees of all levels, service users, careers, and external organisations regarding queries around confidentiality and information sharing.
The post holder will also provide cross cover as needed to the Records Department.
It is essential that the post holder demonstrates an eye for detail, has excellent interpersonal skills and practical administrative experience.
Working for our organisation
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Detailed job description and main responsibilities
Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role.
Please find attached job description for full details.
Advertising date : 17th April 2024
Closing date : 1st May 2024
Previous applicants need not apply.
Person specification
Qualifications and Education
Essential criteria
- Background in Administration, Business, Law, Health or Social Work or 2 years in an office environment
- RSA II or equivalent
- NVQ Level 3 in administration or equivalent experience
Experience and Knowledge
Essential criteria
- Experience of working in the NHS environment
- Knowledge of the DPA, GDPR, AHR, FOIA
Desirable criteria
- Experience of multi agency/professional working
- Experience of working of the RiO information system, Safeguard, PDT, NTWPI and Health Records
Skills and Abilities
Essential criteria
- Excellent interpersonal and diplomacy skills
- Excellent presentation skills both written and verbal
- Information technology skills including email, internet, spreadsheets, database
- Communication & Organisational skills
Personal Attributes
Essential criteria
- Ability to work under pressure and meet tight deadlines
- Proven credibility to achieve and maintain quality relationships with consumers internal and external
- Highly motivated and enthusiastic
- Willing to learn and constantly updated knowledge base
- Understanding of sensitivity of this work
- Confidentiality
- Good team worker
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Stephanie Doughty
- Job title
- IG Team Manager
- Email address
- [email protected]
- Telephone number
- 0191 2232036
List jobs with Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust in Administrative Services or all sectors