Job summary
Employer heading
Senior Administrator
Band 4
Job overview
An exciting opportunity has arisen for a Histology Office Senior Administrator post within the North Midlands and Cheshire Pathology Service (NMCPS). The primary location will be Royal Stoke University Hospital.
Main duties of the job
The post holder will oversee the delivery of a comprehensive, efficient and effective administration service within the Histology Office to support the NMCPS. They will be responsible for ensuring that systems are in place so the consultants are alerted to outstanding work, cases are drawn to their attention and ensuring that slides are available to facilitate reporting. The post holder will be expected to respond to enquiries regarding cancer diagnostic wait and breach enquiries. The post holder will be responsible for ensuring the effective co-ordination of slides and Histology reports for the multi-disciplinary team meetings. The post holder will be expected to provide support and cover for the Operational Services Manager – Histology Office.
- Working closely with the Operational Services Manager – Histology Office the post holder will undertake day to day supervision of the Histology administration team, to include; allocation of work; rotas: training and development.
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.
Following an NHSI initiative to establish 29 Pathology networks across England the University Hospital of North Midlands is currently working closely with Mid and East Cheshire NHS Trusts to establish a Pathology network across Staffordshire and Cheshire.
Detailed job description and main responsibilities
Please see the Job Description and Person Specification for full details and main responsibilities of the role.
Person specification
Education and Qualifications
Essential criteria
- 5 GCSE’s or equivalent to include English and Maths at grade C or above or equivalent.
- OCR equivalent in working with Excel, Power point, Access and Outlook (or equivalent software).
Desirable criteria
- NVQ in Business Administration or Customer care
Experience
Essential criteria
- Demonstrable experience of staff supervision
- Experience of organising & supervising office workflow
- Experienced in the use Microsoft Office software including electronic diary management.
Desirable criteria
- Experience in use of electronic patient information systems
Skills, ability and knowledge
Essential criteria
- Excellent organisational and prioritisation skills and able to work to deadlines
- Ability to solve problems on own initiative with minimum supervision
- Excellent team working skills including assisting and covering the work of other team members as appropriate
- Ability to collate information and demonstrate effective systems for accurate recording both manually and electronically.
Desirable criteria
- Knowledge of the NHS
- Awareness the Histology and the cancer pathway
Personal Qualities
Essential criteria
- Able to maintain strict confidentiality at all times
- Able to demonstrate initiative and innovation.
- Ability to establish rapport and credibility with individuals of all disciplines and at all levels both internal and external to the Trust
- Flexible in approach to service needs
Documents to download
Further details / informal visits contact
- Name
- Julie Madigan
- Job title
- Operational Services Manager
- Email address
- [email protected]
- Telephone number
- 01782 672489
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