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Job summary

Main area
Health and Justice administrator
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
301-JP-24-6186712-A
Employer
Midlands Partnership University NHS Foundation Trust
Employer type
NHS
Site
Crescent House,
Town
Bilston,
Salary
£22,816 - £24,336 pa pro rata
Salary period
Yearly
Closing
21/05/2024 23:59

Employer heading

Midlands Partnership University NHS Foundation Trust logo

Team Administrator - Heath and Justice Service

NHS AfC: Band 3

Job overview

The Health and Justice service identify people who have mental health, learning disability, substance misuse or other vulnerabilities when they first come into contact with the criminal justice system as suspects, defendants or offenders.

The service can then support people through the early stages of criminal system pathway, refer them for appropriate health or social care or enable them to be diverted away from the criminal justice system into a more appropriate setting, if required.

The service aims to improve overall health outcomes for people and to support people in the reduction of re-offending. It also aims to identify vulnerabilities in people earlier on which reduces the likelihood that people will reach a crisis-point and helps to ensure the right support can be put in place from the start.

An opportunity has arisen to join our Health and Justice team. The successful candidate will be required to provide a full secretarial and administrative support to the team lead and clinical team.

The position will require you to be well organised, confident, able to work under pressure and use your own initiative whilst working as part of a team.  It is also important to have excellent written and verbal communication skills when dealing with various contacts, both internal and external to the Trust.  Typing and minute taking is required to a good standard and is a key element to the role along with good diary management. Experience of E-Procurement is desirable.

Main duties of the job

Main Duties of job:

Provide comprehensive administrative support to the Liaison and Diversion team.

Collate statistical information and support performance monitoring.

Take minutes of meetings and monitor actions.

Provide confidential and efficient word processing service, including the preparation of reports and letters.

Demonstrate the Trust’s values in everything you do in the work environment.

Open, sort and distribute incoming post, prioritising and screening urgent correspondence ensuring it receives appropriate attention/direction.

Accurately maintain and keep secure patient health and staff records/systems in line with policy and standard operating procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Law.

Plan and organise appointments, meetings, clinics, rosters, diaries, and activities to ensure that standards of service appropriate to the area of work are met.

Undertake general office duties as required including filing, photocopying, faxing, scanning and maintaining stock levels.

Logging calls with the Trust’s Serviced Desk for IT issues, building repairs, works etc.

Prioritise and manage own workload to meet the needs and requirements of the service demands.

Provide cover for other administrative staff within the service as required.

Guided by Standard Operating Procedures, good practice and established precedents.

Indirect exposure to distressing or emotional circumstances.

 

 

Working for our organisation

By joining Team MPFT, you will be helping  your communities and in return for this, we will support you by; 

  • Supporting your career development and progression
  • Excellent NHS Pension scheme
  • Generous maternity, paternity and adoption leave
  • Options for flexible working
  • Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
  • Extensive Health and Wellbeing support and resources
  • If you work in our community teams, we pay for your time travelling between patients
  • Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
  • Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, milage paid at business rate s
  • Salary sacrifice bikes up to £2k
  • Free car parking at all trust sites
  • Free flu vaccinations every year
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people. 

Detailed job description and main responsibilities

Please refer to the attached Job Description and Person Specification for more details. Or feel free to contact me to discuss the job further. 

Person specification

QUALIFICATIONS & TRAINING

Essential criteria
  • NVQ 3 in Business Admin, finance, customer care or relevant experience
  • Possesses a good standard of general education including English and Maths to GSCE standard
  • Possesses a recognised typing qualification (RSA II typing or equivalent) or can display word processing skills to an equivalent level of competence
  • Proficient in the use of Office Package (i.e. Outlook, Word, PowerPoint, Excel etc.)
Desirable criteria
  • Audio Transcription RSA II
  • ECDL

EXPERIENCE

Essential criteria
  • Previous secretarial / administrative experience
  • A good understanding of office procedures
  • Working as part of a team
  • Manage and prioritise own workload
  • Dealing with the public
Desirable criteria
  • Previous experience of working within the NHS
  • Use of RiO (patient information system)

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStep into healthArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Michelle Lewis
Job title
Admin Lead
Email address
[email protected]
Telephone number
01782 137949
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