Job summary
- Main area
- Haematology
- Grade
- NHS AfC: Band 4
- Contract
- Permanent: Working days: Monday- Friday
- Hours
- Full time - 37.5 hours per week (Working days: Monday- Friday)
- Job ref
- 190-7582-DIR
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Hallamshire Hospital
- Town
- Sheffield
- Salary
- £25,147 - £27,596 pa/pro rata for part time staff
- Salary period
- Yearly
- Closing
- 08/05/2024 23:59
- Interview date
- 17/05/2024
Employer heading
Medical Secretary
NHS AfC: Band 4
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
To provide a comprehensive and efficient medical secretary service for the Department of Haematology and to provide the highest standard of care to all patients and thus contribute to the overall efficiency and development of the service.
The post holder will be required to work closely with the clinical team to develop a clear understanding of the clinical service and provide a very high standard of secretarial work.
The post holder will be required to be flexible to meet the needs of the service.
Main duties of the job
- To provide a comprehensive secretarial service to the Department in line with existing and changing requirements.
- Assist consultants with diary management, arranging meetings and appointments as required.
- Type patient letters relating to clinic appointments, test results, re-referrals, discharge summaries or any other patient & non-patient related correspondence from audio, shorthand, longhand, or verbal dictation in line with Trust guidelines.
- Action e-mail, voicemail, post, telephone calls, messages and photocopying.
- Ensure the patient 18 week pathway is monitored and observed at all times during all process undertaken in this role. This will include actively managing the 18 week pathway on return of test results.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
Essential criteria
- 5 GCSEs Grade C/4 or above including English and Maths or equivalent experience
- 2 “A” levels or NVQ level 3 in a relevant subject, or equivalent experience
Desirable criteria
- Experience of further academic study
- Evidence of further study in customer care
Experience
Essential criteria
- Experience in a relevant NHS role e.g. medical secretarial experience
- Knowledge of the principles of 18 week and cancer pathways
- Knowledge of medical terminology
- Use of Patient Database’s /Customer Interfaces
- Previous work with computer systems
Desirable criteria
- Minute taking
- Experience of MDT
Special Skills/Aptitudes
Essential criteria
- Excellent verbal and written communication skills
- Communicate effectively with colleagues and patients
- Ability to work both as part of a team and independently
- Ability to organise and prioritise own workload, to meet varying deadlines
- Is able to adapt to new working practices and suggest change to improve existing systems and processes
- Ability to work accurately and precisely whilst maintaining a fast pace
- Knowledge of office practice and procedures
- Knowledge of Microsoft Office Packages
Further Training
Essential criteria
- Digital dictation/Transcription training
Desirable criteria
- Lorenzo Training
Other Factors
Essential criteria
- Ability to work flexibly
- Demonstrate an understanding of confidentiality.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Nyma Masood
- Job title
- Admin & Clerical Supervisor
- Email address
- [email protected]
- Telephone number
- 01142261494
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