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Crynodeb o'r swydd

Prif leoliad
ENT
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
  • Rhan-amser
  • Gweithio hyblyg
28 awr yr wythnos (Can be worked over 3 or 4 days between Monday - Friday)
Cyfeirnod y swydd
223-SMS-181
Cyflogwr
The Shrewsbury and Telford Hospital NHS Trust
Math o gyflogwr
NHS
Gwefan
The Princess Royal Hospital
Tref
Telford
Cyflog
£22,816 - £24,336 per annum / pro-rata
Cyfnod cyflog
Yn flynyddol
Yn cau
21/05/2024 23:59

Teitl cyflogwr

The Shrewsbury and Telford Hospital NHS Trust logo

Support Medical Secretary

NHS AfC: Band 3

Trosolwg o'r swydd

We are looking for an enthusiastic, flexible and highly motivated individual to join our Secretariat Team in ENT at The Princess Royal Hospital in Telford.  The successful applicant must be literate, numerate and have a good understanding of computers. The Clerical Team is vital to the efficient running of the  Department which strives to deliver a high standard of patient centred care.  We are looking for individuals with ambition who are able to work to and achieve goals and/or objectives set by their line manager. You will develop close working relationships with clinical and non-clinical staff ensuring they demonstrate a professional manner and personal confidence. NHS experience would be advantageous. 

Prif ddyletswyddau'r swydd

Provide an efficient and comprehensive secretarial support service for the Secretary/PA, prioritising work to ensure deadlines are met.
Ensure effective communication with associated departments.
Assist in the organisation of the Clinical Team’s workload.

1. Using Microsoft Office application, produce clinical correspondences with audio transcription.
2. To include communication to General Practitioners and other health professionals, clinical letters, notes and discharge summaries.
3. Respond to telephone calls from anxious and distressed patients, taking messages and resolving problems when possible, in a professional and competent manner
4. Arrange and minute meetings as required
5. Ensure all queries from colleagues and external organisations are dealt with quickly and effectively in the department, producing file notes as necessary.
6. To adhere to agreed policies, procedures and protocols.
7. Ensure the smooth running of the office/team including the assessment of priorities and the initiation of preparatory action
8. Opening and dealing with incoming correspondences as appropriate
9. Photocopying, general office duties and the use of PAS (Patient Administration System) when necessary
10. Book in and Book out notes to other departments using the in-house Patient Document Tracking (PDT) system
11. File results, letters and various other documentation in medical notes
12. Maintain comprehensive office systems ensuring prompt access to information.

Gweithio i'n sefydliad

As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.

The ENT Department (also known as Head & Neck or Otolaryngology) provides a full range of ENT clinical services to over half a million people living in Shropshire, Telford & Wrekin and mid-Wales. 

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

For full duties and responsibilities please refer to the attached document entitled Job Description.

Manyleb y person

Education / Training

Meini prawf hanfodol
  • 4 GCSE (C and above) or equivalent
  • RSA stage 3 typewriting / word processing or equivalent
Meini prawf dymunol
  • NVQ 3 Business Admin
  • ECDL

Experience

Meini prawf hanfodol
  • Audio typing
  • Knowledge of software programs
Meini prawf dymunol
  • Medical Secretarial / PA experience
  • Medical terminology
  • NHS experience

Skills

Meini prawf hanfodol
  • Excellent command of English, high standard of grammar and spelling
  • Well organised
  • Able to prioritise
Meini prawf dymunol
  • Knowledge of NHS policies and procedures

Bathodynnau ardystio / achredu cyflogwyr

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Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Maria Hazell
Teitl y swydd
Medical Secretary Supervisor
Cyfeiriad ebost
[email protected]
Rhif ffôn
07864948110
Gwybodaeth i gefnogi eich cais

Medical Secretaries Emma Stennet or Helen Higginson on 01952 641222

Os ydych yn cael problemau'n gwneud cais, cysylltwch â

Cyfeiriad
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
Rhif ffôn
01743 492402
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg