Crynodeb o'r swydd
Teitl cyflogwr
Endoscopy Administration Assistant
NHS AfC: Band 2
Trosolwg o'r swydd
This busy specialty is seeking an enthusiastic, motivated person who can offer excellent administrative support to assist in the smooth running of the endoscopy booking office.
The endoscopy administrative assistant will have responsibility for administrative duties within the endoscopy booking office and reception area. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the department in a timely and accurate manner.
Administrative experience including previous booking and/or appointment experience would be beneficial. Working knowledge of using Microsoft Office applications, an understanding of data protection and maintaining strict confidentiality in the healthcare setting are all essential, together with excellent organisational and communication skills, flexibility, good time management and the ability to work as part of a team.
Prif ddyletswyddau'r swydd
The successful post holder will work closely with managers and staff at all levels to help develop and maintain a high quality booking and scheduling service for the Endoscopy Unit.
The Booking and Scheduling office manage Outpatient and Inpatient Endoscopy appointments across The Shrewsbury and Telford Hospital NHS Trust. The successful candidate will have specific areas of responsibility, including waiting list management and elective rescheduling, as well as dealing with and responding to enquiries from patients and staff.
The post involves providing face to face reception cover on a rotational basis.
Gweithio i'n sefydliad
As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.
The post holder will be working within the busy Booking and Scheduling office based at William Farr House, however the successful candidate will be required to travel and work at both The Royal Shrewsbury Hospital and Princess Royal Hospital in Telford on a rotational basis.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
For full duties and responsibilities please refer to the attached document entitled Job Description.
Manyleb y person
Qualifications
Meini prawf hanfodol
- 4 GCSE’s (Grades 9 - 4) or equivalent including Maths and English
Experience
Meini prawf hanfodol
- Experience of customer Care
- General office processes experience
- Knowledge of software programs
- Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
Meini prawf dymunol
- Knowledge of PAS systems
- Experience of NHS working practices
- Previous office experience
- Extensive experience of electronic scheduling
- SEMA Helix/Careflow
Skills and knowledge
Meini prawf hanfodol
- High standard of grammar and spelling
- Understanding of confidentiality/ data protection issues.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Alex Hill
- Teitl y swydd
- Endoscopy Co-ordinator
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01743 261000
- Gwybodaeth i gefnogi eich cais
Julie Dalton - Endoscopy Team Leader - Bookings
Email: [email protected]
Phone: 01743 261000, ext 2672
Os ydych yn cael problemau'n gwneud cais, cysylltwch â
- Cyfeiriad
-
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
- Rhif ffôn
- 01743 492402
Rhestr swyddi gyda The Shrewsbury and Telford Hospital NHS Trust yn Gwasanaethau gwyddor iechyd neu bob sector