Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 270-TF034-ACS
- Employer
- Northamptonshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Newland House
- Town
- Northampton
- Salary
- £25,147 - £27,596 pa pro rata
- Salary period
- Yearly
- Closing
- 12/05/2024 23:59
Employer heading
Senior Administrator
Band 4
Job overview
The Lead Administrator will provide leadership, supervision and appraisals to their respective administrative teams. The successful candidate will identify growth and development opportunities and support administrators to reach their potential and beyond.
This crucial role includes day-to-day operational troubleshooting and requires a solution-focused approach. This could include organising Reception cover at short notice, liaising with our Staff Bank to organise/expedite cover for our Clinical Services, assisting administrative staff with urgent tasks and leading on re-prioritisation, supporting/covering administrative roles in challenging periods etc.
The successful candidate will be supported and managed by the Operational Support Officer, whom they will work closely with to embed and sustain processes across Services. In addition, the Lead Administrator will work closely with Service Managers to troubleshoot and manage administrative functions to support effective patient care/delivery.
Substantial experience in the management of administrative staff and excellent communication skills are integral to this role.
Main duties of the job
- Day to Day support to Admin Team including supervision of administration staff
- Effective and solution focused trouble shooting.
- Provision of administration cover where necessary, including Reception
- SystmOne duties, including Task Management
- Support to Management Team with TRAC recruitment Process
- New starter/Leave process
- Development and implementation of standardised administrative Standard Operating Procedures across respective areas
- E Roster housekeeping
- EHC Administration support and absence cover
- Contribution and active support to Service Project
Working for our organisation
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.
Detailed job description and main responsibilities
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
Person specification
Qualifications
Essential criteria
- Maths & English at GCSE level
- NVQ Level 3/4 in Administration or similar/appropriate experience
Desirable criteria
- Higher qualification in administration/management
Knowledge
Essential criteria
- Strong understanding IT Skills (Microsoft Packages)
- Strong understanding and experience of working as a team
Desirable criteria
- Experience with NHFT packages (E-roster, ESR, SystmOne)
- Experience of line management
Experience
Essential criteria
- 2+ years working in an administration/office setting
Desirable criteria
- Leading/managing staff members/Teams
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Christopher Wolfenden
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07720142800
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