Job summary
- Main area
- Administrative
- Grade
- Band 4
- Contract
- 12 months (Fixed term until 31st March 2025, Secondment will be considered.)
- Hours
- Part time - 30.75 hours per week
- Job ref
- 426-121-24CC
- Employer
- The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
- Employer type
- NHS
- Site
- The Queen Elizabeth Hospital Kings Lynn
- Town
- West Norfolk
- Salary
- £25,147 - £27,596 per annum, pro rata
- Salary period
- Yearly
- Closing
- 06/05/2024 23:59
Employer heading
Data Quality Officer
Band 4
Job overview
We are moving towards a new Integrated Care standard, and our primary role will be to ensure our data is of the highest quality in preparation for the migration to a new Electronic Patient Record (EPR) system and that our staff are confident in their data entry responsibilities.
The Trust is seeking a Band 4 Data Quality Administrator to support the Information Services team in improving the data quality to the highest standard.
This post will play a key role in supporting the overall Information Services function including administration, data input and monitoring to help maintain key national and local data quality standards.
Main duties of the job
- Support the operational and business needs. This includes the introduction of new and developing services, new mandated datasets and information returns
- Maintain data consistency and integrity across all Queen Elizabeth Hospital systems in order to meet internal and external reporting requirements
- Data cleansing, eliminate/correct errors, remove duplicate records, ensure data is relevant and complete
- Liaising with training colleagues on identified data quality issues to ensure training course are adapted to improve compliance and understanding, with accompanying user guides as required
- Develop a good understanding of data quality issues and ensure systems are in place to identify potential issues early, report them and work to understand and resolve
- Propose changes to improve existing systems in terms of quality, timeliness and reliability of data
- Identify and Support staff in better data quality entry
Working for our organisation
There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Detailed job description and main responsibilities
For further details on this vacancy please see the attached job description and personal specification.
Successful candidate will be expected to work on site at the QEH, King's Lynn, Norfolk for a minimum of 3 days per week.
Secondment will be considered, please ensure you have sought your line managers permission first.
Person specification
Qualifications
Essential criteria
- Diploma level qualification in Administrative related field (or equivalent level of experience)
- English Language and Maths GCSE Standard
- ECDL or equivalent experience e.g. advanced experience of a range of IT packages such as Microsoft Applications, Word, Excel and Outlook
- Basic T-SQL skills
Desirable criteria
- Basic Microsoft PowerBI skills
- Intermediate T-SQL skills
Experience
Essential criteria
- Experience of data handling including sourcing, collecting, and interrogating of information
- Experience of interaction with all levels of staff
Desirable criteria
- Experience of patient pathways from receipt of referral to first treatment
- Previous NHS clerical/administration experience
Skills, Abilities, and Knowledge
Essential criteria
- Knowledge and understanding of datasets and data standards
- Ability to concentrate for long periods on complex data analysis
- Ability to negotiate with stakeholders on a routine basis
- Ability to manage and prioritise own workload to avoid duplication of effort across the team and to achieve appropriate deadlines
- Ability to work on own initiative as well as part of team
- Ability to set up and document new working processes, including user guides
- Awareness of the need for confidentiality both inside and outside the workplace
- Good communication and interpersonal skills
- Flexible approach to work including some remote working
- Ability to receive and understand complex information about a patient pathway or patient record
- Must participate in any training relevant to role, including off-site training
- Must be prepared to undertake additional training to develop knowledge in specific key areas e.g. RTT, navigation of Systems
Desirable criteria
- Ability to receive and understand complex information about a patient pathway or patient record
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Marc Thompson
- Job title
- Senior EPR Business Analyst & Data Quality Lead
- Email address
- [email protected]
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