Job summary
- Main area
- Administrative services
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 246-COR6251720
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- County Hall
- Town
- Norwich
- Salary
- £35,392 - £42,618 gross per annum
- Salary period
- Yearly
- Closing
- 06/05/2024 23:59
Employer heading
Senior Executive Assistant
Band 6
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require
JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Job overview
An exciting opportunity awaits for a dynamic individual to become an integral part of the executive assistant team at Norfolk and Suffolk Foundation Trust. In this role, as the Senior Executive Assistant to the Deputy CEO, you'll be entrusted with providing vital support to the Deputy Chief Executive Officer (CEO). Your responsibilities will encompass a wide array of tasks, including but not limited to overseeing a team of executive assistants and personal assistants, serving as the primary liaison for both internal and external stakeholders, and navigating a fast-paced, high-pressure environment with skills and flexibility.
In this position, you'll be at the heart of ensuring the Deputy CEO's office runs seamlessly. From organising their schedule and arranging important meetings to handling sensitive issues and inquiries, your role will be crucial in keeping operations smooth and efficient. Your attention to detail will be paramount as you gather and organise documents and correspondence to ensure the Deputy CEO is always well-prepared and informed.
Collaboration will be key as you work closely with colleagues across the organisation to streamline processes and maintain high standards of work. Skill in managing Trust systems like Oracle, e-expenses, and ESR will be essential, and you'll need to uphold strict standards of Information Governance and IT Security at all times.
Main duties of the job
- Direct line management supervision of EAs and Pas in the trust secretariat team.
- Act as the primary point of contact for inquiries that would typically be directed to the Deputy Chief Executive Officer, effectively addressing highly intricate queries, managing challenging stakeholders, and receiving and handling confidential information with the utmost discretion.
- Demonstrate proactive decision-making and discretion when engaging with external stakeholders, personally addressing specific inquiries as needed and guiding internal team members as appropriate
- Forge productive and collaborative partnerships with fellow Executive Assistants within the Trust and affiliated organisations.
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Person specification
Qualifications
Essential criteria
- Educated to degree level or demonstrable equivalent experience.
- NVQ L4 business and administration
Experience
Essential criteria
- Experience of administering Board level committees, including agenda setting, Board pack paper preparation and minute taking
- Experience in communications and stakeholder management
- Comprehensive knowledge of project management and/or health information systems development
- Previous experience of working in the NHS or public sector
Desirable criteria
- Experience of working within or alongside a mental health service provider
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Robyn Ward
- Job title
- Head of Chair and Chief Executive's Office
- Email address
- [email protected]
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