Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Office Hours - Monday to Friday, 9-5pm)
- Job ref
- 247-SS-RSO-0424
- Employer
- East of England Ambulance Service Trust
- Employer type
- NHS
- Site
- Lakeview House, Priory Business Park
- Town
- Bedford
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 03/05/2024 23:59
Employer heading
Resourcing Support Officer
Band 4
Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.
#WeAreEEAST
We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page for advice on completing your application.
Job overview
We are looking for an experienced and pro-active Resourcing Support Officer to manage the day-to-day administration of the Resourcing team and provide assistance to the Head of Resourcing, ensuring that all administrative work is completed as required with accuracy and within set timeframes.
Suitable candidates will have experience of working in an HR department and have wider understanding of the HR and Resourcing functions.
The Resourcing Support Officer will provide a comprehensive administrative function involving: the co-ordination of meeting requests and diary management, preparation of agendas and minutes as appropriate and any necessary follow up actions. In addition, there will be a requirement to record team leave and arrange mandatory training for the Resourcing team.
The successful candidate will be expected to use their initiative and be able to work unsupervised, undertaking projects as and when necessary.
Suitable candidates will be able to communicate effectively and efficiently with all levels of management and staff, displaying a high level of tact and diplomacy at all times and processing sensitive information confidentially.
If you have the skills and aptitudes required, then we would love to hear from you!
Please ensure your application relates closely to the Job Description & Person Specification.
Main duties of the job
The post holder will be required to manage the day-to-day administration of the Resourcing team and provide an effective support to the Head of Resourcing, ensuring that all administrative work is completed as required with accuracy and within set timeframes. The post holder should have experience of working in an HR department and have wider understanding of the HR and Resourcing functions.
The Resourcing Support Officer will provide a comprehensive administrative function involving: the coordination of meeting requests and diary management, preparation of agendas and minutes as appropriate and any necessary follow up actions. In addition, there will be a requirement to record team leave and arrange mandatory training for the Resourcing team.
The postholder will be expected to use their initiative and be able to work unsupervised, undertaking projects as and when necessary.
The postholder will also be required to communicate effectively and efficiently with all levels of management and staff, displaying a high level of tact and diplomacy at all times and processing sensitive information confidentially.
Working for our organisation
You will become part of a supportive team, facilitating a wide range of recruitment for EEAST. This is a busy role, but one that offers an excellent sense of achievement and the opportunity to develop a range of coordination and administration skills as well as an understanding of the Ambulance Trust and how they deliver great patient care. You will have the opportunity to learn from your colleagues and will be encouraged to rise to all challenges and opportunities available to you.
- Free on-site parking
- 27 days Holiday (increasing with service) + Bank Holidays
- Pension Scheme
- NHS & Emergency Services Discounts available
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Person specification
Qualifications
Essential criteria
- Educated to NVQ level 4/GCSC/A- Level or equivalent or significant direct experience in similar senior administrative/project support role leading to sound knowledge of administrative procedures.
- OCR level 2, diploma in secretarial skills or equivalent.
Desirable criteria
- Educated to degree level or equivalent or significant direct experience supporting at director level.
Skills & Knowledge
Essential criteria
- Experience of Working in Recruitment or HR Department and wider understanding of the HR functions.
- Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, MS Teams and Outlook.
- Full administration experience including minute taking and diary management.
- Ability to liaise and communicate effectively with staff and managers at all levels in the organisations and with managers from the wider NHS and external organisations.
- Ability to work independently and to use own initiative when appropriate and when responding to critical and complex emails on behalf of the Deputy Director Workforce.
- Able to use own initiative.
Attributes
Essential criteria
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Fiona Otoo
- Job title
- People Services Business Support Manager
- Email address
- [email protected]
- Telephone number
- 07761448620
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