Job summary
- Main area
- Business Analysis in ICT Projects
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 110-AC192-0524
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Williamstown Hub
- Town
- Williamstown
- Salary
- £44,398 - £50,807 per annum
- Salary period
- Yearly
- Closing
- 22/05/2024 23:59
Employer heading
Business Analyst
Band 7
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
An exciting opportunity has arisen for an experienced and motivated Business Analyst to join the newly established Digital Transformation Team. As an integral part of the Digital & Data Directorate in CTM, the team have a rapidly expanding portfolio of challenging and interesting projects, including electronic prescribing and medicines administration, transforming patient contact services and several smaller projects supporting direct care.
Under the guidance of a Digital Transformation Programme Lead, the successful candidate will be expected work collaboratively with operational and clinical colleagues and the wider digital team to support the re-design of services to improve the outcomes of our patients, citizens and families that we serve, as outlined in the Health Board’s strategy CTM 2030.
For more information, please contact either Phil Walters, Head of ICT Programmes or Suzanne Rodgers, Assistant Director of Digital Transformation.
Main duties of the job
Candidates will be expected to have experience of working within a complex healthcare environment supporting digital transformation projects. Skills required include; business analysis tools and techniques, excellent engagement and stakeholder management, an understanding of user research methodology and have the ability to bridge the clinical, operational and technical gap buy interpreting end user needs to digitally transform service delivery.
As a proactive and positive member of the team, the post holder will play a key role in supporting the development and implementation of key transformation project objectives which will enable and support the vital work of Cwm Taf Morgannwg University Health Board (CTMUHB).
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
A full list of the applicable duties and responsibilities are contained within the organisation's job description for this role and which is available to candidates.
Person specification
Qualifications & Knowledge
Essential criteria
- Educated to Degree Level plus in-depth specialist knowledge of NHS ICT procedures acquired through both professional qualifications and experience. (2)
- Significant application of business analysis, preferably within an NHS environment, including formal business analysis qualifications or an appropriate Post Graduate Diploma or training and experience to its equivalency.
Desirable criteria
- Detailed knowledge of project management and its relationship to business analysis
- Educated to MSc level or equivalent experience
Experience
Essential criteria
- Demonstrable experience of working in a complex change environment, with multiple stakeholders and securing their engagement to deliver change.
- Experience of influencing staff at all levels to ensure that all members of the team including users and stakeholders
- Experience of working across organisational boundaries to achieve results.
- Knowledge of the NHS business analysis in clinical environments
- Significant business analysis experience in challenging environments
- Experience of business analysis where there are disagreements about processes between people/departments doing the same work
- Significant experience of requirements gathering in complex environments
Desirable criteria
- Experience of working within project structures
Aptitude and Abilities
Essential criteria
- Ability to communicate confidently with staff at all levels.
- Must have excellent presentation and report writing skills.
- Able to collect, collate multi-stranded data from a variety of sources.
- Regularly analysing highly complex and detailed information.
- Using strong proven capability with MS Office applications including Excel & PowerPoint.
Desirable criteria
- Use of MS Visio or equivalent experience of business analysis
Values
Essential criteria
- Self-starter; able to work without direct supervision.
- Able to work as an individual and as part of a team
- Meticulous with attention to detail, particularly in relation to documentation
- Energetic, adaptable and enthusiastic
- Confident working with staff of all levels
Other
Essential criteria
- An appreciation of needs of clinicians in the workplace.
- A broad appreciation of the key elements of ICT, its role and influence.
- Able to travel to other sites when required in a timely manner.
Desirable criteria
- A detailed understanding of the clinical environment, and the associated constraints and opportunities.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Mr Phil Walters
- Job title
- Head of ICT Programmes and Projects
- Email address
- [email protected]
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