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• Ensure good and professional communication pathways are maintained within the respective teams, trainees and the wider stakeholder groups including HEE, GMC and BMA Acting as an advocate for the service.
• Have a comprehensive understanding of the employment of doctors and dentists in training, interpreting national codes of practice, terms and conditions of employment and Trust policies and procedures for all Lead Employer stakeholders
• Providing support to the HR Governance manager on pay protection, Junior Doctor Forum meetings, and exception reporting.
• Provide administrative support to the Guardian of Safe Working and Less Than Full time Lead employer Champion.
• Adhering to escalation procedures to ensure the timely processing of information
• Communicate effectively with Lead Employer to ensure that timely information is received in line with the Code of Practice.
• Responsible for ensuring that all required actions for audits are processed onto the relevant systems
• Ensure that the monitoring of regular workforce reports on pay and contractual matters i.e., compliance, reconciliation GMC and DBS are actioned.
• Contribute to the achievement of corporate objectives and the Lead Employer Service Level Agreement.
• Contribute to the continuous improvement in the efficiency and effectiveness of the Lead Employer Service.
• Work in partnership with colleagues to optimise opportunities for working collaboratively towards the provision of an integrated employment service.
• Production and delivery of a high-quality customer service ensuring communications both verbal and written are delivered in line with the trust values and behaviours.
• Support and participate in regular team meetings.
• Ensure diplomacy when liaising with senior internal and External stakeholders being sensitive to needs whilst maintaining a high level of professionalism.
• Work with the HR Governance Manager to ensure work is distributed across the Governance team in line with roles and responsibilities of each team member and the needs of the service.
• Ensure the effective organisation and prioritisation of the  administrators within your areas of responsibility and to provide support across the service to other areas when required.
• Support the Team Leaders & Team Managers across the Lead Employer service in the identification of service improvements and actively participate in ensuring any actions are put into practise.
• Provide to the Lead employer teams administration of risk management, information governance, compliance, and audits.
• Ensure information recorded in ESR Is accurate and entered in a timely manner.
• Actively participate in projects as required, e.g., trainee survey, audit feedback and Standard Operating Procedure reviews.
• Monitor and ensure compliance with daily checks including, ESR reports such as Professional Registration) GMC/GDC) and DBS compliance
• Manage a forward planning system to ensure that deadlines are met with other team members and colleagues in other teams.
• Make and receive phone calls, being flexible and using initiative and judgement when handling enquiries. Act and provide feedback as appropriate, ensuring that appropriate messages are relayed and/or that appropriate action is taken.
• Work without supervision, responsible for organising own day to day work. Using sound judgement to seek advice or alert Managers to issues.
• Respond promptly to requests for information from within the organisation and from external stakeholders, providing assistance and feedback in a prompt and efficient manner, whilst ensuring that the relevant agreed response time is always adhered to.
• Undertake supervision of the relevant administration team.
• Maintain and develop own knowledge and skills as planned through appraisal.
• Gathering and extracting information from a range of sources
• Interpretation of data and analysis of information to assist with service reporting.
• Monitor issues through an issues/learning log.