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Job overview

To support the Senior Administrator in providing a comprehensive administrative service to the Consultant and Multi-Disciplinary Team working with a patient group with mental health problems.

The Medical Secretary will have a flexible approach in providing admin support including the typing of medical and other correspondence, actioning any requirements identified within the typing. They will answer and manage calls from patients and their carers / relatives and other health and social care professionals.

*PREVIOUS APPLICANTS NEED NOT APPLY*

Main duties of the job

Provide first point of contact for written and telephone enquiries on behalf of your Consultant, using judgement to establish validity and priority of the contact.

Undertake audio/clerical duties for your consultant, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting.  This may include administrative support relating to consultant tutorial work and the multi-disciplinary team.

Deal with any patient enquiries using judgement and observing patient confidentiality at all times.

Liaise with General Practitioners regarding clinic and domiciliary visits.

Liaise with outside agencies, including Social Services, Coroner’s Office, other hospitals, medical services, clients and their relatives using their knowledge and judgement of any given situation.

Liaise on behalf of your Consultant with multi-disciplinary team members with regard to requirements for joint outpatients’ work/care programming activity.

As directed by your Consultant, record activity onto appropriate medium, meeting all required deadlines.

Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.

Check the patient’s status, follow up appointments etc have been booked when mentioned in correspondence / discharge correspondence using the EPR systems, ensuring demographic details are correct and amend where necessary.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.