Job summary
Employer heading
Senior Network Specialist
NHS AfC: Band 7
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
We are looking for a Senior Network Specialist to be a key member of the Network team within the ELFT Digital Department. The post holder will be Bedfordshire based, in The post will act as a lead within the team for network management and support as well as support junior network team members day to day. The post holder is highly technical and provides design, support and advice to the Network Manager and the network team. The post holder is expected to become the knowledge repository or ”go-to-person” for network support, maintenance, installation or configuration, and the relevant network management tools or technologies.
Main duties of the job
The post is a senior technical role in a team of specialist network staff. The role incorporates customer care, vendor relationship management, operations and communications coordination and to foster a collegiate style of working within the team and with other teams within the Digital Department. They will take full ownership of network support issues from identification to resolution, capacity planning, proactive enhancements to the Trust network using recognised standards such as ITIL. For all of these functions, the post holder is expected to understand, meet or exceed their customers' requirements and have the ability to explain complex network related information, solutions and issues to staff who are not digital specialists.
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations
Detailed job description and main responsibilities
Please for further information kindly refer to the job description and person specification attached to this vacancy.
Person specification
Education/ Qualification / Training
Essential criteria
- Educated to Masters level or equivalent experience
- IT Service management qualification or equivalent experience
- Evidence of continued professional development
- Diploma or technical qualification related to Networking including the principles of TCP/IP and IP addressing schema or equivalent experience CCNA, CCNP, CCENT (Cisco)
Desirable criteria
- CompTIA Network+
Experience
Essential criteria
- Experience of providing network support
- Experience of taking a lead role in developing and implementing network related systems and services
- Experience of dealing with customers face to face and on the telephone
- Experience of facilitating change in practice to improve services
- Understanding of budgetary management
- Business planning / annual planning
- Risk management and governance
- Experience of implementing and supporting modern healthcare information systems.
- Experience of working in a project management environment, also working with multi -vendor teams, on and offshore.
- Experience of working with Cisco networking equipment including ASA and FTD Firewalls, and Wireless LAN Controllers
Desirable criteria
- Relevant Information Technology service design, planning, development, deployment, operations and technical support experience
- Experience of working with SolarWinds Orion NPM and NCM
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- John Morrison
- Job title
- Network Manager
- Email address
- [email protected]
- Telephone number
- 07824 835974
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