Job summary
- Main area
- GI Surgery
- Grade
- NHS AfC: Band 6
- Contract
- Fixed term: 16 months (Maternity Cover)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 309-UCLH-4248
- Employer
- University College London Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- University College London Hospitals
- Town
- London
- Salary
- £42,471 - £50,364 Per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 01/05/2024 23:59
Employer heading
GI Surgery Service Manager
NHS AfC: Band 6
Job overview
An exciting opportunity has arisen for a motivated and focused Service Manager to join the GI Surgery Team.
As Service Manager you will provide operational support to Colorectal Surgery service. You will be responsible for managing an admin team responsible for outpatients, theatre booking and general admin support to the surgical teams. Reporting to the Assistant General Manager you will lead on RTT, cancer waiting times and will be responsible for achieving activity targets.
Main duties of the job
In order to be successful, the post-holder will need to have a proven track record of managing RTT and people management. You will be a team player with excellent communication skills and a drive and energy to improve the patient experience.
The ideal candidate will have a patient centered approach and experience of working within a busy NHS team, and able to work autonomously as well as part of a team.
Working for our organisation
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.
UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Person specification
Knowledge and Qualifications
Essential criteria
- Degree and/or an appropriate professional qualification or equivalent.
Experience
Essential criteria
- Previous managerial experience in a large and complex organisation preferably within the NHS
- Proven experience in service improvement and development
- Proven experience in effective management of budget and effective leadership of staff.
- A proven record of success in managing change while also developing and maintaining high standards of quality.
Desirable criteria
- Proven experience in business planning and in the development and effective implementation of complex strategic & operational plans.
Skills and Abilities
Essential criteria
- Excellent communication skills, including the ability to liaise and negotiate effectively at directorate management team level.
- Proven track record of working under pressure to strict deadlines
- Ability to prioritise effectively
- Strong negotiation and influencing skills with ability to motivate and engage individuals and teams
- Quality focussed with an innovative approach and the ability to solve complex problems
Values and Personal Qualities
Essential criteria
- Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving
- A facilitative and inclusive approach to management.
Other Requirements, including
Essential criteria
- Demonstrate a commitment to self-development with ability to demonstrate knowledge of current thinking and policy affecting health and public sector.
- A commitment to promoting equality and diversity in the workplace and in service delivery and development
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Tally Lazarus
- Job title
- General Manager GI Surgery
- Email address
- [email protected]
- Telephone number
- 07930610130
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