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Job summary

Main area
Administration
Grade
Civil Service: Higher Executive Officer (HEO)
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
37.5 hours per week
Job ref
919-NE-308291-EXT
Employer
UK Health Security Agency
Employer type
Public (Non NHS)
Site
Canary Wharf
Town
London
Salary
£30,473 - £41,478 per annum pro rata
Salary period
Yearly
Closing
05/05/2024 23:59

Employer heading

UK Health Security Agency logo

Immunisation Correspondence and Project Support Officer

Civil Service: Higher Executive Officer (HEO)

The United Kingdom Health Security Agency (UKHSA) is a system leader for health security; taking action internationally to strengthen global health security, providing trusted advice to government and the public and reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.

UKHSA’s remit, as an agency with a global-to-local reach, is to protect the health of the nation from infectious diseases and other external threats to health. As the nation’s expert national health security agency UKHSA will:

  • Prevent: anticipate threats to health and help build the nation’s readiness, defences and health security
  • Detect: use cutting edge environmental and biological surveillance to proactively detect and monitor infectious diseases and threats to health
  • Analyse: use world-class science and data analytics to assess and continually monitor threats to health, identifying how best to control and mitigate the risks
  • Respond: take rapid, collaborative and effective actions nationally and locally to mitigate threats to health when they materialise
  • Lead: lead strong and sustainable global, national, regional and local partnerships designed to save lives, protect the nation from public health threats and reduce inequalities.

Job overview

We are looking for a Correspondence and Project Support Officer to work within the Immunisation Planning and Implementation (IPAI) team, which is part of the Immunisation and Vaccine-Preventable Diseases Division.  The role has two main aspects.  The first is oversight of all incoming correspondence to our busy immunisation mailbox and drafting and managing responses, with input and support from subject matter experts.  The second aspect of the job is to provide project support to the immunisation planning and implementation team project management office.

Main duties of the job

  • The post holder will work with  the Programme Manager as part of a team with four project managers. There are two aspects to the job
  • The main element is the oversight of all correspondence that comes to our busy immunisation mailbox, including general emails, private office cases, freedom of information requests and parliamentary questions and ministerial correspondence and requests. This will involve the drafting of replies, liaising with subject experts as appropriate, often to tight deadlines.
  • The second element of the role is to provide project support functions to the Immunisation Project and Programme Boards. This will include helping to arrange meetings, writing minutes, timely preparation and dissemination of meeting papers, and supporting the work of other ad hoc meetings that may arise.
  • As already indicated, these responsibilities may change over time. You will carry out any other duties as may reasonably be required by the directorate.

Working for our organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.   

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.  

Detailed job description and main responsibilities

 Correspondence Functions

•    Act as lead contact for all immunisation correspondence, including Parliamentary Questions (PQs), Ministerial and Chief Medical Officer (CMO) correspondence, and requests for information and briefing from DHSC.
•    Work closely with the other teams within the department to coordinate responses and lines to take. 
•    Produce draft responses for correspondence and PQs, and be responsible for maintaining and developing briefing resources used by the team.
•    Liaise with other agencies such as the MHRA and NHS England to commission responses and verify accuracy of information.


Project Support Functions

•    Support the Programme Manager and Project Managers in running the Programme Management Office (PMO). Specific duties will include: preparing papers, status reports and plans in advance of meetings. Attending meetings to record actions and produce minutes as required.
Other
•    The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the directorate. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.
•    To support public health incident responses that the Immunisation and Vaccine-Preventable Disease division support or lead on, all members of the division who are EO grade and above are required to undertake the appropriate training for ‘task manager’ role, to be able to undertake the role of task manager as and when required.

This role offers the opportunity to work in an interesting area of work within a team responsible for implementation of immunisation programmes – leading to tangible public health benefits. As such, our ideal candidate thrives in a challenging environment, has an attention to detail, and is comfortable with at times working under pressure as well as working to strict timelines. The role requires someone who has the confidence to liaise with senior members of the team to handle all aspects of the correspondence and get sign-off, often at short notice. 

 

Essential criteria

•    Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area. 
•    Appreciation that tasks are expected to be delivered at pace, with competing priorities, but always delivered in an assured and professional manner.
•    Excellent organisational skills and flexibility, including ability to multi-task, prioritise workload, and to work at pace and to tight deadlines and unexpected demands. 
•    A clear communicator with excellent writing skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences - from senior officials to laymen.
•    Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
•    Skills for nurturing key relationships and maintaining networks.
•    Attention to detail combined with the ability to extract key messages from complex information.
•    Independent thinker and decision maker with demonstrated good judgement, and problem-solving skills.
•    Ability to work on own initiative and organise own workload without supervision.
•    An ability to maintain confidentiality and trust.
•    An understanding of and commitment to equality of opportunity and good working relationships.

Desirable criteria

•    Evidence of Personal Development.
•    Demonstrable understanding of an evidence-based approach to decision making.
•    Experience in minute taking and the preparation of meeting papers.
•    Demonstrates a strong desire to improve performance and make a difference by focusing on goals.

 

Selection Process:

This vacancy will be assessed using a competency-based framework which will assess your Qualifications, knowledge and experience and / or skills and capabilities outlined in the essential criteria.  

Stage 1: Application & Sift  

You will be required to complete an application form. You will be assessed on essential criteria, and this will be in the form of   

  • a CV/ Application form (‘Employer/ Activity history’ section on the application) 
  • a 1500 word Statement of Suitability.  

This should outline how you consider your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. The  CV/ Application form and Statement of Suitability will be marked together.

If you are successful at this stage, you will progress to interview.

Please do not exceed 1500 words.  We will not consider any words over and above this number.  

Feedback will not be provided at this stage. 

Stage 2: Interview 

You will be invited to a remote  interview

 Knowledge, experience, skills & abilities will be tested at interview   

 There will be a test at the interview.  Further information about the test will be provided before the interview date.

 Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Unfortunately, late applications will not be considered

 

Location information 

UKHSA operates a hybrid working model where business needs allow.  This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at your contractual location - Canary WharfFor certain roles, some additional flexibility may be possible, which will be agreed upon with the hiring manager based on individual requirements and business needs

 

Eligibility Criteria:

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants/Civil servants on Loan).

Security Clearance Level Requirement    

Successful candidates must pass a disclosure and barring security check. 

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security.

 

Working for the Civil Service: 

The Civil Service Code sets out the standards of behaviour expected of civil servants.   
   
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.   

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.   

It’s important to note that there are currently exceptions to applications being considered if your conviction relates to any of the following:   

  • life sentences   
  • arson   
  • sexual offences  
  • hate and terror offences   

Some departments will also consider the specific offence against the nature of the business, i.e., a conviction for fraud may rule you out for a finance role.   

If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available  

 

Starting salary  

Entrants to the Civil Service are expected to start on the minimum of the pay band.    

The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase.    

Either case is determined by whichever is the highest.   

For further details please refer to the Information Sheet - Starting Salaries & Benefits attachment  

Person specification

Statement of Suitability & CV

Essential criteria
  • Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
  • Appreciation that tasks are expected to be delivered at pace, with competing priorities, but always delivered in an assured and professional manner
  • Excellent organisational skills and flexibility, including ability to multi-task, prioritise workload, and to work to tight deadlines and unexpected demands.
  • A clear communicator with excellent writing skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences - from senior officials to laymen.
  • Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
  • Attention to detail combined with the ability to extract key messages from complex information.
  • Skills for nurturing key relationships and maintaining networks.
  • Independent thinker and decision maker with demonstrated good judgement, and problem-solving skills.
  • Ability to work on own initiative and organise own workload without supervision.
  • An ability to maintain confidentiality and trust.
  • An understanding of and commitment to equality of opportunity and good working relationships.
Desirable criteria
  • An understanding of and commitment to equality of opportunity and good working relationships.
  • Evidence of Personal Development.
  • Demonstrable understanding of an evidence-based approach to decision making.
  • Experience in minute taking and the preparation of meeting papers.

Employer certification / accreditation badges

Purple SpaceApprenticeships logoNo smoking policyAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Carer Confident -AccomplishedHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Recruitment
Job title
Recruitment
Email address
[email protected]
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