Job summary
- Main area
- Pharmacy Medicines Management Technician
- Grade
- NHS AfC: Band 5
- Contract
- Permanent: Full time
- Hours
- Full time - 37.5 hours per week
- Job ref
- 289-CSS-1381-A
- Employer
- Chelsea and Westminster Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Chelsea and Westminster Hospital NHS Trust
- Town
- London
- Salary
- £34,089 - £41,498 per annum inclu HCAS
- Salary period
- Yearly
- Closing
- 07/05/2024 23:59
Employer heading
Medicines Management Technician
NHS AfC: Band 5
About our Trust
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Our nearly 7,000 members of staff are proud to care for a diverse population of 1.5 million from the beginning to the end of life. Both hospitals provide full clinical services, including maternity, emergency and children’s, in addition to a range of community-based services across London, including our award-winning sexual health and HIV clinics.
We’re one of the safest and best performing Trusts in the country. We’re also one of the top trusts to work for—our staff say they’re engaged, motivated, and would recommend us as a place to work and receive treatment.
Our Trust has been rated by the Care Quality Commission as ‘Good’ in the domains of safe, effective, caring and responsive, and 'Outstanding' in the domains of well-led and use of resources.
Our facilities are among the best in the country. We invest around £10m a year in our estate and have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster. Works commence in spring 2024 on an ambitious £80m development of an Ambulatory Diagnostics Centre at our West Middlesex site.
Applications are welcomed from applicants who wish to apply for the position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you.
Job overview
We are looking for a ward based Medicines Management technician to join our established team working at Chelsea and Westminster Hospital.
An exciting opportunity has arisen for an enthusiastic and motivated pharmacy technician to join the dynamic and well established Medicines Management team.
The pharmacy at Chelsea and Westminster Hospital has a reputation for innovation and provides a comprehensive service at ward level through the use of technology such as trust wide electronic prescribing, medicines administration and electronic ordering from wards.
You will gain a wide range of experience working within different specialities providing pharmaceutical care. The post holder will be working at ward level and duties will include medicines reconciliation, assessment of patient’s own drugs, patient counselling, transcribing of medication, liaising with ward pharmacists and nursing staff to ensure medications are prescribed accurately, participating in the admissions unit medicine round, assisting the pharmacist on ambulatory care and supervision and training of new and pre-registration staff. A full and comprehensive in-house training package will be provided to help you to develop in this role.
The successful candidate will also participate in the MMT rota, weekends and bank holidays.
Our trust values are based on being ‘PROUD’ – we want our staff to feel ‘PROUD’ to care.
Main duties of the job
The successful candidate will be working with patients and alongside other healthcare professionals.
Deliver quality care to patients at ward level as part of an efficient Medicines management system.
This includes confirming patient medication histories, assessment of patient’s own medicines, preparation and administration of medicines including IVs, counselling patients about their medicines and co-ordinating the supply of discharge medication
Working for our organisation
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Detailed job description and main responsibilities
Roles and responsibilities
- Follow relevant procedures for Medicines Management in order to deliver the service in a safe and effective manner.
- Responsible for the provision of the Medicines Management service to designated ward areas, which involves working in clinical areas unsupervised.
- Be accredited and efficiently maintain accreditation as a checking technician as part of the London Region scheme in order to participate in the dispensing and checking of inpatient, outpatient, clinical trial and ward or clinic based prescriptions.
- Obtain accurate medication histories for patients on admission by liaising with the patient and/or primary care team in order to support decisions about continued care.
- Implement and maintain the Patient’s Own Drug (POD) scheme, for the designated areas (and self-administration where introduced) according to Trust Policies. This involves checking the suitability of patient’s own drugs, i.e. correct instructions on label, expiry date, re-labelling if necessary and gaining patient consent for using their own medication.
- Assist with early/late service provision for the acute admissions unit, helping with medicine rounds including preparation and administration of intravenous medicines on wards.
- Assist pharmacist with service provision for Ambulatory care and Accident & Emergency.
- Counsel patients in order to provide effective and appropriate advice to patients on medication use in order to ensure their understanding of their medication including benefits of their medication and possible side effects. These may be patients with certain barriers, e.g. hearing
problems, language issues. - Deal with queries and complex issues from patients and other hospital staff.
- Effectively contend with informal / verbal complaints from ward staff or patients in the first instance before appropriate referral to line manager if necessary.
- Co-ordinate the discharge medication, bringing together patients own drug’s and newly dispensed items in advance of patient discharge and support the planning of patient discharge with respect to medication, including the transcription of requests for dispensing.
- Participate in the audit of the medicines management service e.g. POD scheme, dispensing times, discharge times and intervention data.
Please refer to the job description for the full list of roles and responsibilities.
Person specification
Education and Qualifications
Essential criteria
- BTech Pharmaceuticals/NVQ Level 3 or equivalent
- Registered as a practicing technician with the GPHC
- Accredited Checking Technician (ACPT)
Desirable criteria
- Medicines Optimisation Program
- Practice Supervisor course or equivalent
Experience
Essential criteria
- Hospital pharmacy experience
- Patient Counselling
- Dispensing
- Education and training of staff
- Pharmacy labelling and stock control systems
Desirable criteria
- Supervision of staff
- Contribute to development of procedures
- Service audit
- Liaison with a wide variety of healthcare professionals
- Experience of JAC/WellSky
- Previous experience of POD schemes
Skills and knowledge
Essential criteria
- Interpret & dispense prescriptions accurately
- Good oral and written communication and presentation skills
- Organisation and prioritisation of workload
- Word processing, e-mail, accurate data entry skills
- Effectively provide advice to patients regarding medicines
- Problem solving
- Motivate self and others
Desirable criteria
- Manage the change process
Personal qualities
Essential criteria
- Enthusiasm for the position
- Methodical with attention to detail
- Friendly, empathetic and reliable team worker able to relate to all grades of staff
- Ability to cope well within a busy environment
- Empathy and sensitive to patients needs
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rachel Matthews
- Job title
- Lead Technician Medicines Management
- Email address
- [email protected]
- Telephone number
- 0203 315 8135
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