Crynodeb o'r swydd
Teitl cyflogwr
Central Referral Unit Co-Ordinator
NHS AfC: Band 3
Trosolwg o'r swydd
Are you looking for a rewarding career path where you can make a difference? If so, KCHFT would like to hear
• Handling/ making inbound and outbound calls from members of the public and healthcare professionals
• Providing appropriate responses and advice to clients
• Ensuring a high level of customer care is always provided
• Escalating calls when required
• Attend and contribute to team meetings
• Build relationships with colleagues to enhance the team working environment
Previous applicants need not apply
Prif ddyletswyddau'r swydd
Previous experience is welcome but not essential just a willingness to learn and respond well to feedback. We
So, if you’re customer focused, empathetic and up for a new challenge then we would love to hear from you!
Interviews will be conducted as a group Assessment day format.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
Gweithio i'n sefydliad
One of the largest community NHS trusts in the UK, KCHFT are rated ‘outstanding’ by the CQC. We’ve got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our values Compassionate Aspirational Responsive Excellent
We’re committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.
Flexibility is another way we do this. In the NHS, we’re reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both
Looking for professional development? We can support that too! Our career pathways will help you achieve your aspirations
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
One of the largest community NHS trusts in the UK, KCHFT are rated ‘outstanding’ by the CQC. We’ve got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our values Compassionate Aspirational Responsive Excellent
We’re committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.
Flexibility is another way we do this. In the NHS, we’re reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both
Looking for professional development? We can support that too! Our career pathways will help you achieve your aspirations
Manyleb y person
Qualifications
Meini prawf hanfodol
- Level 3 Qualification or Equivalent Experience
Meini prawf dymunol
- Handling Confidential information
Experience
Meini prawf hanfodol
- Administrative experience
Meini prawf dymunol
- Supervision Experience
Experience
Meini prawf hanfodol
- Team working
Meini prawf dymunol
- Customer Service
Knowledge
Meini prawf hanfodol
- Use of IT packages
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Lisa Graham
- Teitl y swydd
- AHI Central Referral Unit Supervisor
- Cyfeiriad ebost
- [email protected]
Rhestr swyddi gyda Kent Community Health NHS Foundation Trust yn Gwasanaethau gwyddor iechyd neu bob sector