Job summary
- Main area
- Divisional PA
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 361-CAN-6247438
- Employer
- East and North Hertfordshire NHS Trust
- Employer type
- NHS
- Site
- Mount Vernon Cancer Centre
- Town
- Northwood Middlesex
- Salary
- £25,147 - £27,596 per annum, plus 15% High Cost Area Supplement
- Salary period
- Yearly
- Closing
- 21/05/2024 23:59
- Interview date
- 05/06/2024
Employer heading
Divisional PA - Cancer Management
NHS AfC: Band 4
Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Divisional Personal Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will provide effective administrative support to the Senior Divisional Leadership Team.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
The Divisional PA will be responsible for providing effective administration support. This will include taking minutes, diary management and general admin duties.
Act as first point of contact for the Senior Leadership Team and manage enquiries promptly and efficiently in a confidential manner.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.
We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.
In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,314 and a maximum payment of £5,436 per annum pro rata.
Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.
Person specification
Skills
Essential criteria
- Experience of working both in a team and autonomously
- Experience of working with confidential information
- Experience of working in a diverse environment, valuing Equality for patients and staff
Knowledge
Essential criteria
- Excellent computer and keyboard skills including Excel
- Ensuring strong attention to detail
- Ability to manage difficult conversations in a calm and professional manner
- Ability to liaise effectively with a wide range of multi-disciplinary staff
- Ability to follow complex protocols and feed back to senior staff
- Excellent written and oral communication skills, with attention to detail and accuracy
- Organisational and time management skills to meet deadlines
- Strong customer care skills, treating patients with dignity and respect
- Diplomacy skills to deal with sensitive issues discreetly
Qualifications
Essential criteria
- GCSE x4 including mathematics and English
Desirable criteria
- Secretarial qualification
Previous Experience
Essential criteria
- Experience managing busy diaries
- Administrative experience
Desirable criteria
- Previous NHS experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kimberley Walker
- Job title
- Business & Commercial Service Manager
- Email address
- [email protected]
- Telephone number
- 07540 474 083
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