Job summary
Employer heading
Operational Coordinator - General Surgery
NHS AfC: Band 5
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
Do you thrive on a challenge? Are you methodical with the drive to succeed? Have you got the determination and desire to make a real difference to the lives of people in East Suffolk and North Essex?
Due to a recent promotion within the department, an exciting opportunity has arisen to join the General Surgery team at Colchester hospital as an Operational Co-ordinator.
This opportunity will allow you to play a major role in the continuing development of service delivery for the benefit of our patients where care and compassion are central to everything we do.
You will have the opportunity to further develop your operational and management skills in a supportive and innovative atmosphere, including staff and business management. This is your chance to become a key part of a large, innovative and forward thinking organisation.
You will work alongside the service manager and an engaged team of dedicated healthcare professionals in a fast pace and challenging
environment to ensure a high quality service is provided to our patients.
Main duties of the job
You will be responsible for ensuring that day to day activity runs smoothly, liaising with multiple stakeholders both within and externally to the
Trust.
In addition, you will manage the administrative team within general surgery, supporting them to move patients through their treatment
pathways within appropriate timescales.
You will be accountable for theatre and clinical utilisation and overseeing the medical staffing rota. You will need to have a working knowledge of NHS performance standards pertaining to 18 week referral to treatment targets as well as cancer
treatment standards.
You will also encourage high performance from the staff, with the aim to maintain a high quality comprehensive service.
You will ideally have a proven track record of meeting deadlines and experience within a healthcare setting. You will also need to be a skilled
communicator with dogged determination.
Whilst we are ideally looking for someone with relevant experience an individual with demonstrable transferable skills would be considered. A
developmental role would be considered for the right applicant.
You must be a ‘team player’ working in a way that encourages high performance from other staff, with the aim of maintaining efficiency within the department. We are looking for a confident and enthusiastic individual for this position.
If you would like to be part of this dynamic team, we want to hear from you.
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Experience
Essential criteria
- Previous experience in managing staff
- Working in a multidisciplinary environment
- Proven ability to achieve objectives
Desirable criteria
- Previous experience of managing staff within the NHS.
- Previous medical secretary experience
Knowledge
Essential criteria
- Wider knowledge of DOH and NHS
- Knowledge of performance management
- Knowledge and expertise in all Microsoft applications
Desirable criteria
- Knowledge of NHS IT systems
Qualifications
Essential criteria
- Management/Business/Administration degree or proven management experience at equivalent level.
- Leadership courses/ qualification or commitment to work towards
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Shaun Field
- Job title
- Service Manager
- Email address
- [email protected]
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