Job overview

The Discharge Improvement Team is seeking a motivated Business Administration Apprentice.

This role offers the opportunity to gain hands-on experience within a team supporting patient flow, whilst developing essential administrative skills through the completion of a Level 3 Business Administration qualification at Derby College.

Main duties of the job

• Complete a Level 3 Business Administration Apprenticeship.
• To be enthusiastic in learning how to support a team in an administrative role.
• To undertake a Level 3 Business Administration Apprenticeship at Derby College and associated coursework.
• To work as part of the team to gain confidence, experience and build a portfolio of evidence for apprenticeship accreditation.
• To assist in administrative tasks related to improvement projects, including scheduling meetings, communicating with system partners and maintaining project documentation.
• To assist in the preparation of presentations, reports and project plans.
• Participate in meetings with both internal and external stakeholders to provide updates on project progress and gather feedback.
• To be a reliable and helpful member of the team, undertaking delegated activities.
• To gain work experience and participate in appropriate training sessions and workshops as directed.
• Follow existing policies and procedures, proposing changes to existing policies and procedures within own area.
• Participate with supervision sessions to identify progress and take on board constructive criticism when needed. Meet your assessor on a regular basis to action plan for your portfolio.
• To maintain good time keeping and attendance

Working for our organisation

Our purpose is to provide services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

It is important that people are supported to return to the most appropriate and safest place when leaving hospital. Wherever possible, this would be the place an individual calls home. This is important not only for their wellbeing and ongoing care, but ensuring timely discharge from hospital helps to create a bed for the next person who needs it.

The Discharge Improvement Team supports a range of projects and initiatives across the Derbyshire Integrated Care System to support our patients and people to return home as soon as they are well enough to do so. The role offers a unique perspective of both health and social care and is a great opportunity to learn how to apply administrative skills within a busy project environment.

Derbyshire Community Health Services NHS Foundation Trust (DCHS) is one of the largest providers of specialist community healthcare in England and we currently employ around 4,500 staff.  We deliver a variety of services across Derbyshire, caring for nearly 1.8 million patients each year.

We deliver patient care through 11 community hospitals, 4 minor injury units, 29 health centres and a learning disability centre.  Another key part of our service is out in the community where we care for people in their own homes via therapists, health visitors and district nurses, and promoting public health in the wider community.  As a Trust we care for patients of all ages with a special focus on the needs of elderly people and the very young.

DCHS has been recognised as a top 10 NHS organisation to work for in the UK by the Health Service Journal and NHS Employers in their Best Places to Work 2015 campaign.  The Trust is also the runner-up in the category for the best NHS community trust employer.

TWITTER/FACEBOOK - DCHS has its own Social Media accounts for recruitment. Follow us/like us via @dchsjobs

Our vision “to be the best provider of local healthcare and to be a great place to work”

Our values:

1) To get the basics right
2) To act with compassion and respect
3) To make a difference
4) To value and develop teamwork
5) To value everyone’s contribution because everyone matters

The majority of our locations offer free parking facilities for staff.

We will communicate with you regarding your application via email so please check your email account on a regular basis.  If using hotmail, MSN or yahoo email accounts please check your 'junk/spam' mail regularly.

If you require any support in completing the application form please do not hesitate to contact the Recruitment Team,   01332 564856, option 1, option 1  or   [email protected]  and we will be happy to provide assistance.

Please note - if we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment. 

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you.  Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.