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Job summary

Main area
pharmacy
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
  • Full time
  • Flexible working
  • Compressed hours
37.5 hours per week
Job ref
166-ICD-6101374
Employer
Chesterfield Royal Hospital NHS Foundation Trust
Employer type
NHS
Site
Chesterfield Royal Hospital
Town
Chesterfield
Salary
£50,952 - £57,349 pa per annum
Salary period
Yearly
Closing
26/05/2024 23:59

Employer heading

Chesterfield Royal Hospital NHS Foundation Trust logo

Pharmacy Patient Services Lead

NHS AfC: Band 8a

Job overview

We are seeking an inspiring and dynamic Pharmacy Technician to join our senior pharmacy team at Chesterfield Royal Hospital. This leadership role is crucial in ensuring that core pharmacy services run safely and efficiently within the organisation. You will work closely with the divisional and pharmacy management teams to ensure operational aspects of medication supply, through our 2 dispensaries, stores, and ward distribution services. You will lead on efficiency and drive cost improvement opportunities though procurement and oversight of the high-cost drugs agenda.

The operational needs of the department are challenging and diverse and there is plenty of scope for ongoing development and innovation.

The posts have arisen from phase 2 of a senior restructure and now is the ideal and exciting time to join the team as we move into the future. This post would suit an experienced Pharmacy Technician with high standards who will strive improve quality of care we provide to our patients.

Main duties of the job

You will lead a large team of Pharmacy Technicians and Assistants, working closely with the Principal and Senior technicians in each area. You will also link closely with other areas of the team who provide core aspects of our service delivery. You will ensure operationally the service meets changing needs of the organisation and is able to react to unforeseen pressures. You will help develop and maintain business continuity plans and take a lead on emergency preparedness, resilience, and be responsible for EPRR planning for pharmacy.

You will support and develop relationships with external partners ensuring appropriate service level agreements and performance management arrangements are in place.

You will have a key role in ensuring the department meets regulatory compliance in the areas you manage, and medication safety is prioritised. You will coordinate pharmacy clinical trial activity.

This is an ideal opportunity for someone who is committed to driving improvements to support wider organisational services and innovation projects.

Working for our organisation

The pharmacy department at Chesterfield Royal Hospital is modern, pro-active, forward-thinking and well respected both locally and nationally.  We are very committed to the development of pharmacist prescribing and have one of the highest numbers of active pharmacist prescribers in the country. We have won individual and team awards for innovation and clinical excellence in the Trust’s staff recognition awards and have won awards at the Pharmacy Congress for our service developments. We have also been shortlisted for Health Service Journal awards.

Chesterfield Royal is North Derbyshire's only acute district general hospital, with 24-hour Emergency Department services. We're responsible for providing care and treatment to more than 400,000 people who live in our communities. We are modern, well-resourced and in commuting distance of Sheffield, Derby, Nottingham and close to the Peak District. The Care Quality Commission has rated the Trust as ‘Good’. Our vision is to be an outstanding provider of sustainable healthcare services, delivering the best possible care to our patients and being a great place to work for our people.

Detailed job description and main responsibilities

  • Statutory Management
    • Ensure that pharmacy staff working within the managed sections comply with all statutory requirements relating to pharmacy services and to Trust employment.
    • Supports the Chief Pharmacist to ensure registrable pharmacy activities comply with the GPhC standards for a registered pharmacy.
    • Ensure that the Pharmacy Stores and Distribution Team led by the Principal Technician meet the requirements of Good Distribution Practice and wholesale dealing, supports the Responsible Person RP so that the Trust can maintain its MHRA wholesale dealers licensed status.
  • Strategic Management
    • Contribute to the development, review and delivery of the Pharmacy Strategy, annual objectives and key regional & national projects.
    • Co-ordinate the transformation and service development plans for the relevant sections of the Pharmacy department to continually improve effectiveness and affordability.
    • Deputise for the Chief Pharmacist when appropriate.
    • Interpret broad clinical/professional policies and NHS guidance to ensure that pharmacy and organisational strategic plans are appropriately updated.
    • Provide professional pharmaceutical and management leadership to direct reports and their wider teams.
    • Take overarching responsibility for developing, implementing and monitoring pharmacy policy, practice and standards in relation to specific areas of the pharmacy service including Procurement, Distribution, Dispensing Services and High Cost Drugs
    • Responsible for monitoring departmental SLA and Key Performance Indicators for out sourced dispensing services and medicines supply
    • To ensure that projects, changes and developments are planned and managed to ensure that success can be adequately measured.
    • Develop and contribute to Divisional & Trust wide strategy.
  • Service Delivery and Operational Management
    • Responsible for operational delivery of the Pharmacy service in relation to specific areas of the pharmacy service including Procurement, Distribution, Dispensing Services and High-Cost Drugs.
    • Work with other Business Unit and Divisional managers to deliver the service required by the Trust.
    • Supports effective stock management throughout all sections to reduce wastage and improve efficient use of resources.
    • Ensure the Pharmacy department objectives are achieved through use of appropriate staffing structures, delegation and internal reporting and accounting.
    • Ensure that all relevant health and safety legislation, training and equipment are deployed to protect staff and customers.
    • Lead the Business Continuity planning and response to emergencies including major incident preparation and business continuity issues.
  • Business, Financial and Service Planning
    • Identify, through the business planning cycle, potential new service developments within their team. Where appropriate, implement and monitor these developments.

 

  • Continually innovate and improve the quality of service provided by their team.
  • To be an authorised financial signatory for the pharmacy department and act as a budget holder for the relevant pharmacy services
  • To act as the budget holder for relevant financial budgets.
  • Human Resource Management
    • Contribute to the pharmacy department’s workforce planning and support the Chief Pharmacist deliver services within the staffing budget.
    • Responsible for ensuring that all Trust Human Resource Policy and procedures are applied in the managed section.
    • Recruit, develop and motivate staff to maximise performance and delivery of service objectives and priorities.
    • Supervise the development of staff in the managed section through performance management, objective setting and review in accordance with the Trust appraisal process.
    • Ensure systems are in place to identify poor performance and that any individuals identified are appropriately supported and managed within Trust policies.
    • Support HR investigations and panels for the Business Unit and the wider Trust as required.
  • Quality Management and Clinical Governance
    • Document all incidents and risk assessments in the managed sections in the departmental risk register and oversee the delivery of any actions. Act as a final signatory for incident investigations and risks.
    • Ensure broader risk management issues, such as Health and Safety at Work, COSHH, Safe use of equipment, Infection Control and Product Liability are addressed within the managed sections.
    • Develop key performance indicators for the managed sections to demonstrate that all legal, professional and quality standards are met and to demonstrate quality improvement.
    • Ensure all aspects of the managed sections meet agreed National or local Trust standards.
  • Education and Training
    • Provides leadership and support to the Training and Education team to ensure that the development of education and training for technicians and support staff is in line with local, regional and national priorities.
    • Ensures that all pharmacy staff working in the pharmacy service have received appropriate induction and ongoing training and education to perform their duties effectively.
    • Undertakes an agreed programme of education and training to assist in the effective delivery of the responsibilities and duties expected of the post.
    • Attend local and national education, training and development courses and keep up to date with the latest developments in hospital pharmacy and therapeutics.
  • Research and Development
    • Support practice research within the department - identifying areas for research, acting as a research mentor, implementing findings and promoting publication of audit and research findings locally and nationally.
    • Undertake and publish pharmacy practice research.
    • Act as the lead within in the Department for Clinical Trials and undertake all aspects of operational management working closely with the Research and Development Team. Ensure all activities are managed in line with Good Clinical Practice GCP standards. Engage specialist clinical pharmacists where necessary for input into trial feasibility and pharmacy process.
    • Work with the Aseptic Services Team to co-ordinate any clinical trials with aseptically prepared Investigational Medicinal Products IMPs.
  • Pharmacy Practice
    • Undertake sufficient pharmacy practice to remain competent and to satisfy the requirements for mandatory professional development and registration with the General Pharmaceutical Council.
    • Participates in the weekend and bank holiday rota.

Person specification

Qualifications

Essential criteria
  • Registered as a Pharmacy Technician with the General Pharmaceutical Council
  • Post registration masters level qualification (or equivalent experience)
  • Post registration specialist training in area(s) relevant to post
  • Formal management or leadership training (or equivalent Experience)
  • Member of Association of Pharmacy Technicians UK
Desirable criteria
  • High quality continuing professional development
  • Formal project management qualification
  • Completed a higher level NHS leadership programme
  • Active membership of professional groups at system, regional or national level

Experience

Essential criteria
  • Significant post registration hospital pharmacy practice, with significant recent hospital experience and proven management / leadership experience
  • Broad, pharmaceutical knowledge relating to promotion of high quality, effective and cost-effective medicines optimisation services
  • Knowledge of key NHS policy and implications on pharmacy services
  • Knowledge of professional and regulatory standards and legal framework for hospital pharmacy services
Desirable criteria
  • Experience of risk management in implementing innovative systems for medicines optimisation
  • Budget and financial management
  • Experience of leading and directing teams in achieving standards for pharmacy service delivery

Skills

Essential criteria
  • Proven track record of delivering change to pharmacy practices and services
  • Evidence of linking pharmacy and medicines optimisation to Trust or system priorities
  • Prioritising and balancing service delivery in line with clinical need, service capacity and resources
  • Experience of working with a range of other professionals in integrated teams
  • Staff recruitment, appraisal, performance and absence management
  • Audit and service review
Desirable criteria
  • Evidence of identifying and promoting previous achievements e.g. to promote recruitment and to secure funding.

personal attributes

Essential criteria
  • Excellent interpersonal, influencing and negotiation skills; situational awareness
  • Ability to influence others over whom no direct management control exists
  • Demonstrates initiative and the ability to prioritise effectively
  • Ability to work as a team leader and member of a team
  • Demonstrates ability to communicate to a wide range of stakeholders and present evidence of service delivery information
  • Demonstrates a patient focused approach
Desirable criteria
  • Reflective practitioner

care values

Essential criteria
  • Compassion, Ambition, Respect, Encouragement
  • Demonstrates leadership, vision and innovation
  • Self motivated - able to organise and prioritise own work and develop ideas inro practice

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employerInvesting in VolunteersArmed Forces Covenant Bronze Award

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Grace Gough
Job title
Chief Pharmacist
Email address
[email protected]
Telephone number
01246512155

If you have problems applying, contact

Address
Chesterfield Royal Hospital NHS FT
Calow
S44 5BL
Chesterfield
S44 5BL
Telephone
01246512150
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