Neidio i'r prif gynnwys
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Crynodeb o'r swydd

Prif leoliad
Bank
Gradd
Band 2 (subject to Agenda for Change banding confirmation)
Contract
Banc: Bank
Oriau
Gweithio hyblyg - 0 awr yr wythnos (Zero)
Cyfeirnod y swydd
156-6198847-A
Cyflogwr
Royal Cornwall Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
Royal Cornwall Hospital
Tref
Truro
Cyflog
£22,383 pa pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
21/05/2024 23:59

Teitl cyflogwr

Royal Cornwall Hospitals NHS Trust logo

Kernowflex (Bank) IT Customer Service Engineer

Band 2 (subject to Agenda for Change banding confirmation)

Trosolwg o'r swydd

Cornwall IT Services (CITS) manages the county wide IT technical infrastructure, data and voice services and device support on behalf of the countywide Cornwall and Isles of Scilly Healthcare community.

CITS are looking for an IT Customer Support Engineer to become a member of a friendly and committed Unified Comms Team.  The team provide day-to-day remote support of the communications infrastructure used by the Cornwall and Isles of Scilly NHS community. 

 

Prif ddyletswyddau'r swydd

The Royal Cornwall Hospital Trust is currently involved in a major project to upgrade its network infrastructure. The work is being carried out by the Unified Communications (UC) team. To assist with this work a vacancy has arisen within the UC team, The work will involve:

Unboxing and configuration of new equipment.

Physical installation of new equipment including replacing old network access points (aps) that are installed across the Treliske campus (in corridors, offices and clinical areas) – N.B. The are in excess of 1,000 aps to install

Disposal of old equipment.

This work will be undertaken under the direction of other team members but there may be times the post holder may have to work without supervision.

The installation of wireless access points will involve the use of step ladders – for which appropriate training will be given.

 

 

 

Gweithio i'n sefydliad

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

The post holder will assist UC team leader and other UC engineers in the support of the Cornwall and Isles of Scilly NHS communities’ technical infrastructure. This will include configuring equipment under direction and installing wireless access points and other equipment around the Treliske campus.

The installation of wireless access points will involve the use of step ladders – for which appropriate training will be given.

Their responsibilities and duties will include working with and providing support to other engineers within the UC Team, but at times the post holder may have to work without supervision.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • IT qualification or equivalent experience.
Meini prawf dymunol
  • ECDL qualification
  • ITIL qualification

Experience

Meini prawf hanfodol
  • Basic knowledge of PC’s and mobile devices.
  • Basic knowledge of email and Office software.
  • Basic knowledge of software installation
  • Awareness of the Data protection act.
Meini prawf dymunol
  • Experience of working within the NHS.

Practical skills

Meini prawf hanfodol
  • Good Communication & interpersonal skills.
  • Good team player
Meini prawf dymunol
  • Knowledge of the NHS

Training

Meini prawf hanfodol
  • Evidence of continuing professional development;
  • Willingness to undertake training as required including NHS mandatory courses.

Additional Criteria

Meini prawf hanfodol
  • Frequent requirement to lift and move moderately heavy equipment, with or without the use of mechanical aids in accordance with basic manual handling procedures.
  • Have the dexterity to fit and or update the internal components of IT related hardware with the use of relevant fine precession tools
  • Flexibility around working hours and commitments.

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareApprenticeships logoDisability confident leaderArmed Forces Covenant (Silver Award)Disability confident committedStep into healthHappy to Talk Flexible WorkingArmed Forces CovenantNational Preceptorship for Nursing Quality Mark 2024

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Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Mike Freeman
Teitl y swydd
Unified Comms Team Leader
Cyfeiriad ebost
[email protected]
Rhif ffôn
07785 608823
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg