Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 201-24-304
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Camborne and Redruth Community Hospital
- Town
- Redruth
- Salary
- £22,816 - £24,336 Per Annum
- Salary period
- Yearly
- Closing
- 23/05/2024 23:59
Employer heading
Senior Administration Assistant
Band 3
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
We pride ourselves on delivering high quality care and are committed to living our values in all our work:
Compassion Happiness Ownership Integrity Connection Equity
A committed, enthusiastic and experienced Senior Admin Assistant is required to provide comprehensive administrative support to members of the MSK Interface Service. You will need to be computer literate, have word processing skills and typing experience. Previous administrative experience is essential, preferably in health/social care setting. You will be required to work using your own initiative within a busy team, must be able to communicate well - clear and concise, and have an adaptable and flexible attitude to your work. You will be quick to learn new IT systems - be able to hit the ground running, comfortable learning new office/administrative processes and procedures - flexible to it constantly evolving, but also to maintain high standard of work. You will have excellent organisational and prioritising skills as multi-tasking will be a daily occurrence while you are managing one of 2 main phone lines, alongside your regular workload. Attention to detail is paramount to this role, as is being able to to communicate well with a very personable manner.
Being able to hit the ground running from the onset will be a huge advantage.
This post will be working Monday-Friday, based at Camborne/Redruth Community Hospital.
Main duties of the job
- To ensure a consistently high level of performance standard is maintained, to support an efficient, effective, and satisfactory service delivery.
- To take direction from the Team Administrator/Admin Lead.
- To provide comprehensive administrative support ensuring that a high quality service is delivered at all times.
- To work with a degree of flexibility to service needs
- To guarantee that all functions are carried out in accordance with agreed processes, procedures, protocols and time-scales, reporting to the Team Administrator/Admin Lead, as necessary.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Just over 532,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Education
Essential criteria
- Good basic education including English Grade A-C GCSE, demonstrating high levels of literacy and numeracy
- Level 3 qualification in administration or equivalent level of experience
Desirable criteria
- RSA II Typing or equivalent level of experience
Experience
Essential criteria
- Administrative Experience of Working in a Complex Office Environment within the NHS
- Experience of monitoring performance and working to targets
- Experience in Using NHS Software Packages i.e. RiO. Integra
- Previous NHS Experience
Desirable criteria
- Experience of supervising or motivating and supporting people
Skills and Abilities
Essential criteria
- Good Organisational and Office Skills e.g. Telephone
- Good time management and ability to work to deadlines
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Mrs Chalisse James
- Job title
- Team Administrator/Admin Lead
- Email address
- [email protected]
- Telephone number
- 07775 800771
- Additional information
Please note we are not accepting any communication from Recruitment Agencies at the current time. Please refrain from sending the Trust CV’s as this does not count as an introduction.
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