Job summary
Employer heading
Pulmonary Rehabilitation Pathway Co-ordinator
Band 4
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
This is an exciting new post, streamlining the pulmonary rehabilitation (PR) service pathway across the county.
The aim of this post will be to increase the uptake and completion of PR by ensuring high quality, appropriate referrals are received, providing a personalised care approach to rehabilitation for people living with a long-term lung condition and sign posting to living well and self-care/management choices where appropriate.
You will work closely with the North and East, Mid and West respiratory teams and understand the PR offer provided in each area. You will have a broad knowledge of the PCN social prescribing services that will connect patients to services and support that will enable them to maintain their health and wellbeing, or support behaviour change to achieve a healthy lifestyle.
This post will co-ordinate all PR referrals received for the countywide services and could be based anywhere across the county.
Main duties of the job
- Communicate and negotiate effectively with all members of the multi-agency team i.e., health, social care, care providers and voluntary sector.
- Communicate sensitive information with patients or carers which requires diplomacy and address any barriers to understanding.
- Be able to manage a variety of complex situations as they arise.
- To collate and organise information required to support the PR assurance calls with NHSE.
- To be able to use motivational interviewing techniques/coaching to enable change and self-management with people living with a long-term lung condition.
- Coordinate the PR referral pathway for people living with a long-term lung condition.
- To support staff/MDT to complete the appropriate referral process for PR within Cornwall.
- Advising staff on reporting any safeguarding issues, taking appropriate immediate action and risk management, completing the appropriate paperwork as needed.
- Good problem-solving skills, ability to think creatively to increase the uptake and completion of PR.
- To act as a referral coordinator and navigator for patients referred to PR.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Education and experience
Essential criteria
- Level 4 qualification in administration, health or social care, or equivalent knowledge or experience
- Sound administrative experience
- To have worked independently without direct supervision
Desirable criteria
- ECDL
- Relevant experience within the Health Service
Skills and Aptitude
Essential criteria
- Excellent verbal and written communication skills
- Highly developed organisational skills
- Good problem-solving skills
Desirable criteria
- Knowledge of health-related systems, e.g. RIO
- Negotiation skills
Knowledge and abilities
Essential criteria
- Ability to prioritise workload
- Ability to work independently
- Sound decision making
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rachel Williams
- Job title
- Trainee Consultant Respiratory Physiotherapist
- Email address
- [email protected]
- Telephone number
- 07557 311664
- Additional information
Please note we are not accepting any communication from Recruitment Agencies at the current time. Please refrain from Sending the Trust CV’s as this does not count as an introduction
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