HealthJobsUK

Trosolwg o'r swydd

An opportunity has arisen for a permanent experienced clinical secretary to support our highly progressive adult’s mental health team based at Upton Lea.

We are looking for an enthusiastic, and resourceful individual to join our team.

You should possess a commitment to team working and a desire to deliver excellent standards of work. As a team we are supportive, and competent. We want all staff members to develop their skills through training and development opportunities.

We aim to provide the highest standards in administrative support services to our colleagues across the west locality to maintain safety, health and, most importantly wellbeing of the people in our area.

The individual must also be able to demonstrate an understanding and application of the 6 C’s in practice, these being Care; Compassion; Competence; Communication; Courage and Commitment.

We will ensure you have access to career development with regular supervision and appraisal.

Prif ddyletswyddau'r swydd

The successful candidate will be expected to provide a comprehensive administration support to the clinical staff and managers. To undertake audio typing using digital dictation system Winscribe for Consultant, Nurse review and Junior doctor’s clinics, manage calendars and arrange meetings, transcribing minutes as and when required.

The successful candidate will support with receiving, inputting, and maintaining information on relevant databases and software applications

Liaising with GPs, Social Workers and other agencies responding to queries appropriately ensuring confidentiality at all times. The successful candidate will answer the busy main phone line into the team, signposting calls appropriately, whilst demonstrating compassion and maintaining professional boundaries with callers

The successful candidate must be able to manage time effectively 

The successful candidate will also be expected to be able to organise and prioritise their own workload on a daily basis to ensure that time deadlines are met, and that urgent work is accommodated.

This is a rewarding and varied role occasionally demanding yet a vital part of our clinical team.  The candidate will also be expected to provide cross cover for colleagues as and when required.

If you feel that this sounds like you, then we would like to hear from you.

Gweithio i'n sefydliad

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you. 

CWP are committed to making our recruitment practices as inclusive as possible for everyone.  We are committed to promoting equality and diversity and developing a culture that values differences. 

To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.

We welcome applications from people who have direct experience of accessing our services.