Job summary
- Main area
- Occupational Health
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 100-AC106-0424
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- To be confirmed
- Town
- To be confirmed
- Salary
- £23,159 - £24,701 per annum pro rata
- Salary period
- Yearly
- Closing
- 13/05/2024 23:59
- Interview date
- 23/05/2024
Employer heading
Occupational Health Service Administrator
Band 3
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed.
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
The Occupational Health Service for Hywel Dda University Health Board is seeking Occupational Health Administrators to work with the experienced administrative team for the service.
Main duties of the job
The post will hold responsibility for ensuring that all service data is collated and available as required together with general administrative duties as detailed below.
Other duties will include answering the telephone, reception duties, arranging clinics, updating and managing electronic referrals to the service and responding to enquiries, electronic, verbal and face to face.
These roles within Occupational Health are both interesting and diverse, together with being extremely busy as there is a daily need to liaise with service users, including staff and managers, other services such as Infection Prevention and Control, Health and Safety Managers, Workforce etc; so a professional and sympathetic personal and telephone manner is vital for the role.
Staff working in the Organisation will come from a variety of multicultural backgrounds, so the post-holder must be able to support those with cultural or language difficulties.
The Occupational Health Service is also aiming to provide a paper free service so a good level of computer literacy is essential for the post.
Working for our organisation
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 23/05/2024.
Person specification
Qualifications & Knowledge
Essential criteria
- Level 3 qualification or equivalent demonstrable experience of administrative / office skills and knowledge
- Good standard of secondary education
- Ability to touch type
Desirable criteria
- NVQ Level 3
- Knowledge of medical terminology
- Knowledge of the appropriate software systems
Experience
Essential criteria
- IT skills
- Secretarial / Administration experience
- Experience in the use of software packages
Desirable criteria
- NHS experience
- Oracle experience
Other
Essential criteria
- Remains calm under pressure
- Keen to increase knowledge and develop skills
Desirable criteria
- Flexible approach
Language Skills
Desirable criteria
- welsh speaker (Level 1)
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Alison Absalom
- Job title
- Occupational Health Office Manager
- Email address
- [email protected]
- Telephone number
- 0300 3039674
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