HealthJobsUK

Job overview

An exciting opportunity has arisen within General Surgery.  We are looking to recruit an enthusiastic, professional and motivated individual to join our very busy and dedicated admin team.  The successful candidate will assist in the provision of an efficient and responsive service for our patients, working with the clinical team to ensure the provision of an efficient patient pathway, which is receptive to the needs of the patient and responsive to Trust requirements. 

The successful candidate will provide administrative support to Consultants and their clinical team within the Department and also ensure the provision of an effective service.

The successful candidate will also have line management responsibility for a small team of admin staff.

Main duties of the job

• To provide efficient and comprehensive medical secretarial and administrative support within a speciality.
• To act as a joint point of contact for all enquiries, using tact, diplomacy and confidentiality. 
• To manage the specialty administration and clerical workload, ensuring appropriate delegation of tasks to members of the specialty team and re-prioritisation when required.
• To undergo training as necessary to meet the needs of new developments within the Service. To identify training for members of the specialty secretarial team in conjunction with the Admin & Performance Co-Ordinator (APC).
• Respond to enquiries; e-mail, personal and telephone, ensuring confidentiality is maintained at all times.
• To liaise with patients, consultants/teams, operational areas and departments, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals.
• Undertake yearly appraisals for Medical Secretary & Secretarial Assistant
• To facilitate the efficient and effective administrative pathways for all patients, including cancer patients where appropriate. This will include actively managing, monitoring and tracking patients.
• Where necessary for the specialty, work with the Multidisciplinary Team (MDT) to support meetings, which may include cancer patients, ensuring that they are run effectively and efficiently in line with local and national standards.

Working for our organisation

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:

• Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
• Membership of the NHS Pension Scheme:
• Flexible working opportunities;
• Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Opportunities for career development and training to help you progress in your role;
• Wellbeing support and activities to promote a healthy work environment;
• Access to our in-house physiotherapy service;
• On-site canteens offering subsidised meals;
• Subsidised staff parking (currently free);
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles.  Join us and become part of a team dedicated to making a positive difference in our community.