Job summary
- Main area
- Digital
- Grade
- Band 6
- Contract
- 18 months (Fixed Term/Secondment)
- Hours
- Full time
- Job share
- Flexible working
- Job ref
- 434-C6153316-A
- Employer
- Buckinghamshire Healthcare NHS Trust
- Employer type
- NHS
- Site
- The IT Hub - Amersham Hospital
- Town
- Amersham
- Salary
- £35,392 - £42,618 per annum(pro rata for part time)
- Salary period
- Yearly
- Closing
- 23/05/2024 23:59
Employer heading
Senior Configuration Analyst - Digital Health
Band 6
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- nationally recognised for urology and skin cancer services
- regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
Job overview
Please note this is an 18 month fixed term opportunity
An exciting opportunity has arisen to join the Buckinghamshire Healthcare Trust EPR Team. We are seeking to recruit 2 x Senior Configuration Analysts that will sit within the EPR team to drive advances in patient care and efficient processes across the Trust.
The post holder will be part of the team responsible for configuring and testing the Trust’s EPR system from the agreed supplier. The Senior Configuration Analyst will implement configuration changes to the EPR system according to agreed business processes and authorised change requests. The role will be focused heavily on supporting data quality improvement, information governance adherence, chart correction workflow design and configuration. This will include working closely with operational and EPR staff across the Trust.
The post holder will be expected to work flexibly when required and travel to other Trust sites across Buckinghamshire.
Main duties of the job
Alongside the senior team within Corporate Applications, the postholder will be managing the day to day operational second line support, maintenance and change across all supported applications and services under the Corporate Applications team.
Supporting both clinical and non-clinical applications, the post holder will be an SME lead across numerous applications, providing support and guidance to the organisation and project teams with delivery of new applications. This post will play a key part in ensuring the team are able to support new applications introduced and ensure effective handover of projects into the operational team.
The post holder will be required to manage a small sub team which will include one-one’s, career development planning, managing sickness, appraisals and holiday for the sub team as well as other day to day team lead requirements.
Working for our organisation
Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
- A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our care values are collaborate, aspire, respect and enable.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person specification
Education, Qualifications & Training
Essential criteria
- Evidence of formal education or experience (A Level equivalent)
- 5 or more GCSE level qualifications including English and Mathematics at grade A to C or equivalent.
- Evidence of on-going personal development.
- Evidence of technical training to expert level.
- Relevant IT Qualification
Desirable criteria
- Exposure to ITIL Practices
- ITIL Foundation Certificate.
- Prince II Foundation Certificate.
Experience
Essential criteria
- Previous experience in supporting corporate systems in a complex IT support environment using ITIL principles.
- Previous experience of working in a Service/Helpdesk environment providing support to staff.
- At least 5 years of experience working in the NHS with exposure to Healthcare Systems for at least 2 years.
- Excellent experience of working in the NHS with strong exposure to Healthcare Systems
Skills, Abilities & Knowledge
Essential criteria
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
- Ability to communicate complex information to all levels
- Good understanding of Acute and Community processes including Outpatients, Inpatients, Maternity, theatres and Emergency Departments.
- Good understanding of desktop, server and network systems and how they interlink and function to provide an integrated IT infrastructure.
- Clear thinking and logical approach to technical problem solving
- Ability to multi task effectively and independently
- Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions Good problem solving skills
- Knowledge of NHS IT applications
- Experience of EPR configuration
- Experience of delivering a set of agreed objectives or deliverables within the constraints of agreed policies and procedures.
- Experience of supervising or line-managing staff, including contributing to or performing appraisals
Special Circumstances
Essential criteria
- Able to travel between all Trust sites
- Able to work flexible hours including occasional evening and weekends if required
- Able to provide on-call services
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
If you are successful at interview, we will require you to complete a Covid-19 risk assessment document.
Application deadline: This post will close on the closing date stated at midnight. If we receive a large number of applications or there is a change in circumstance, we may be required to close a job before to the closing date.
Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interview will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Sunita Patil
- Job title
- Head of Clinical Systems
- Email address
- [email protected]
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