Job summary
- Main area
- UEC, urgent care, emergency care
- Grade
- NHS Medical & Dental: Consultant
- Contract
- Secondment: 12 months (until March 2025)
- Hours
- Part time - 4 sessions per week (16 hours per week)
- Job ref
- 990-EOE-3b-22746
- Employer
- NHS England
- Employer type
- NHS
- Site
- Victoria House and remote working
- Town
- Fulbourn
- Salary
- To be funded by education contract
- Closing
- 08/05/2024 23:59
Employer heading
Regional Clinical Advisor - Community Services and Home First
NHS Medical & Dental: Consultant
Job overview
As the RCA for Community and Homefirst (aka Frailty & Discharge), you will be part of the Senior Management function of the UEC & Virtual Care Improvement Team, within the Directorate of Operations, tasked with supporting delivery of regional improvement objectives. The work includes but is not limited to the NHS national priorities such as Discharge, Anticipatory Care, Intermediate Care, BCF, High Intensity Use and Frailty, working across acute and community services and in close collaboration with Virtual Care and others to improve Flow. You will work closely with the Deputy Director and Assistant Director of Programmes and with other RCAs to lead regional UEC & Virtual Care improvement workstreams. Professionally, you will report to the Regional Medical Director, with dotted line to the National Clinical Advisor/s.
You will be a clinician with considerable expertise with an understanding of the key challenges for UEC services, with a passion for Frailty and Discharge enabling you to lead continuous improvement of those services across the region. The teams’ approach is directed towards the sharing of good practice and coaching, as well as the delivery of direct improvement support.
Main duties of the job
The potential scope is wide-ranging, including:
- Understanding the Frailty and Discharge improvement challenges, risks & opportunities for ICB partners by leveraging relationships to understand this issues & familiarising with relevant reports e.g. performance reports, internal reviews, Peer Reviews or Communities of practice.
- Leading & Coordinating regional initiatives to improve Frailty & Discharge e.g. via patient pathway development and supporting/challenging ICBs to develop clinical & managerial improvement capacity & capability to match their needs.
- Identifying and sharing examples of regional/national/international best practice & learning to help address ICS partner challenges through peer networks.
- Developing and offering bespoke “in-house” consultancy improvement support to ICBs to diagnose & resolve Fraility & Discharge improvement challenges.
- Championing continuous improvement ethos, providing “critical friend” support & challenge, “holding the mirror” & openly championing our Values& Behaviours.
- Promoting Data Quality improvement and championing use of improvement tools e.g. NHS Impact, Population health management, Benchmarking and PDSA to develop insights and robust action plans.
- Sharing information/data openly & promptly, supporting IBCs to “Report for improvement” & develop fit for purpose governance arrangements.
Advise systems on interpretation of National Policy & Direction, influence national policy/funding, and advocate for our systems.
Working for our organisation
In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.
The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/ .
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Detailed job description and main responsibilities
Main responsibilities:
- Improving quality and outcomes
- Enabling patient and public involvement
- Promoting equality and reducing inequalities
- Partnership and cross boundary working
- Leadership for transformational change
- Using insight and evidence for improvement
- Developing an excellent organisation
- People Management
- Planning and Organisation
- Policy and Service Development:
- Key Working Relationships
- Leadership for transformational change
- Using insight and evidence for improvement
- Developing an excellent organisation
- Operational
- Familiarise with key ICB UEC improvement reports, triangulate intelligence, and data insights to develop an understanding on ICB improvement successes, challenges, opportunities and support needs.
- To help formulate workstream/project objectives and key performance indicators (KPIs)
- Accountable for developing and delivering strategy, promoting innovation and supporting operational excellence in the Sector. Working with a range of data, facts and situations often requiring detailed analysis and interpretation making decisions on the most appropriate approach.
- To monitor, interpret and quality assure progress against deliverables. Quality assurance and progress of deliverables to NHS England that often require adjustments specifically in relation to the complex corporate business agenda, strategic objectives and the business planning process.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
Person specification
Qualifications and experience
Essential criteria
- Full GMC registration and appropriate post graduate qualification
- Entry onto the GMC Specialist Register
- Experience in a clinical leadership role with the NHS setting
- Experience of leading working to improve discharge and flow across whole system
Knowledge and skills
Essential criteria
- Demonstrate involvement in and enthusiasm for improving acute care and urgent and emergency care delivery
- Demonstrable understanding of the key challenges for UEC services, with a passion for Frailty and Discharge
Skills and capabilities
Essential criteria
- Ability to communicate effectively with colleagues, managers, executive directors, nurses and other agencies
- Enthusiasm and ability to work under pressure
- Good organisational and management skills
- Ability to work within a multidisciplinary team
- Caring attitude to patients and total commitment to patient safety and experience
- Caring attitude to patients and total commitment to patient safety and experience
- Willingness and ability to travel within region as required
- Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations
- Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement
- High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
Documents to download
Further details / informal visits contact
- Name
- Batsi Katsande
- Job title
- Deputy Director of UEC & Virtual Care Improvement
- Email address
- [email protected]
- Telephone number
- 07808 516882
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