Crynodeb o'r swydd
Teitl cyflogwr
Private Patient Co-Ordinator
Band 4
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Trosolwg o'r swydd
Are you great with people, very organised, and passionate about patient care with an interest in Fertility and Gynaecoogy? Our Fertility IVF service is seeking a dynamic, proactive and highly motivated individual to join the administrative team as an IVF Private Pathway Coordinator. You will be an integral member of the team providing effective day-to-day clerical support and supervision to facilitate the smooth running of our service, with scope to develop your career.
Gynaecology provides a wider range of general and specialist care; Fertility is one of them and based at Hammersmith Hospital
Duties include improvement service, supervision, covering your NHS Pathway coordinator colleague, training clinical and non clinical staff members, general clerical duties such as booking of appointments and answering telephone calls. The post holder is also expected to work in conjunction with medical records guidelines, Trust policies and HFEA regulatory; with the movement of case-notes around the Trust, the provision of, preparation maintaining up to date electronic records.
We are looking for candidates dedicated to delivering excellent patient experience, who are comfortable working in a dynamic and fast-paced environment.
This post is a full time basis of 37.5 hours per week and on-site.
Interviews will be face to face week commencing 3rd June 2024 with an assessment on the day.
Prif ddyletswyddau'r swydd
· To prepare invoices for private patients ensuring that Trust standing financial instructions are adhered to and that billing is carried out appropriately.
· To deal with any queries relating to private patient billing
· Accurate data recording as per our HFEA
· To participate in the smooth running of the Wolfson Fertility Centre administration offices, providing a professional customer focussed service
· To be responsible for the efficient administration of the Wolfson Fertility Centre administration team. To supervise a small team of staff and to ensure that best practise is adhered to as per our Trust’s policies
· To be a contact point for all private and donation queries relating to the day to day running of the Wolfson Fertility Centre.
Gweithio i'n sefydliad
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Manyleb y person
Education/ Qualifications
Meini prawf hanfodol
- Educated to A level or Diploma level or equivalent experience.
Experience
Meini prawf hanfodol
- Working in a similar or hospital setting
- Collating information & raising invoices
- Handling difficult conversations
Meini prawf dymunol
- Good working understanding of medical terminology
- Experience of dealing with HR issues- sickness absence, disciplinary procedures
Skills/Knowledge/ Abilities
Meini prawf hanfodol
- Excellent problem solving skills
- IT literate, Excel and Word programmes
- To be able to adapt your communication style to collaborate effectively with patients, staff and all of our stakeholders.
- Excellent communication skills
Meini prawf dymunol
- IT literate, Excel and Word programmes
- Customer and client focussed
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Cara Husain
- Teitl y swydd
- Fertility Operational Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07384 876543
- Gwybodaeth i gefnogi eich cais
Rhestr swyddi gyda Imperial College Healthcare NHS Trust yn Gwasanaethau gweinyddol neu bob sector