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Job summary

Main area
Renal
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
290-WCCS-1356
Employer
Imperial College Healthcare NHS Trust
Employer type
NHS
Site
Charing Cross Hospital
Town
London
Salary
£27,515 pa inclusive
Salary period
Yearly
Closing
21/05/2024 23:59

Employer heading

Imperial College Healthcare NHS Trust logo

Renal Unit Admin & Clerical

Band 2

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

 

 

 

Job overview

This is a fantastic place to start or develop a rewarding career.  You will gain specific renal Admin & Clerical skills, a wealth of renal knowledge, experience and much more.

 We will make sure your enthusiasm is maintained!

We give very high priority to supporting our staff as they learn.

Main duties of the job

  • Effective delivery of clerical and reception duties on the unit.
  • Input and maintenance of accurate patient information on Trust information systems.
  • Provision of excellent customer service to members of the public and staff who visit or contact the unit.
  • Contribution to positive patient experiences.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.  

 

 

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews  please view the Job Description attachment with the job advert.

Person specification

Education/ Qualifications

Essential criteria
  • Good educational standard of at least GCSE in English and Maths, or equivalent
Desirable criteria
  • Medical terminology

Experience

Essential criteria
  • Demonstrable customer service experience
  • Ability to prioritise work to meet tight deadlines
  • Previous clerical experience
Desirable criteria
  • Previous experience of working in hospital or NHS setting.
  • Experience with information databases
  • Experience dealing with people in a healthcare or other stressful environments

Skills/Knowledge/ Abilities

Essential criteria
  • Basic computer literacy
  • Good interpersonal skills including professional telephone etiquette
  • Good organisational skills
  • Clerical skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Disability confident employerAccredited Living Wage EmployerNHS Rainbow Badge - BronzeWe Work Flexibly

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ma Yvette Sue Belches
Job title
Interim Head Nurse
Email address
[email protected]
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