Job summary
- Main area
- Children’s Therapy Service
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 351-CEN968-LW
- Employer
- Lancashire & South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- Minerva Health Centre
- Town
- Preston
- Salary
- £22,383 per annum
- Salary period
- Yearly
- Closing
- 07/05/2024 23:59
Employer heading
Mobile Team Administrator
Band 2
Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.
As an integrated Mental Health, Learning Disability and Community Trust, Lancashire & South Cumbria NHS Foundation Trust provides a range of services including:
- Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
- Specialist community support for children and adults with learning disabilities and autism, including intensive support.
- Community physical health and well-being services for children and adults.
The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, Psychology, administration and clerical staff, apprentices and volunteers.
Lancashire & South Cumbria Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.
For more information about Lancashire & South Cumbria NHS FT please visit our website via Lancashire & South Cumbria NHS FT.
Job overview
Do you have excellent administration and communication skills? Are you approachable and a team player? Do you have experience of Microsoft Office packages? An exciting opportunity has arisen for a highly motivated individual to join our administration team.
The post is advertised at 37.5 hours per week. The post holder will have a minimum of 1 year’s administration and clerical experience, excellent communication skills and experience of working with the public preferably in a health care or clerical setting. Qualifications should include Business Administration level 2 or equivalent in Word Processing, knowledge of Microsoft packages, good diary and time management skills along with organisational and prioritisation of workload.
This is a mobile position, covering the Central and West Locality, initially based at Minerva Health Centre, Lowthorpe Road, Deepdale, Preston, PR16SB. The post holder will be aligned to the Children’s Therapy Referral Management Team in Central and West Locality and will work across all three Children’s Therapy Teams. The role will involve undertaking a wide range of administrative duties and the provision of administrative support across the Children’s Therapy Service locations, coordinating their activities to ensure an efficient and confidential service is provided.
Main duties of the job
The post holder will have a good standard of education with qualifications in English, Math’s and Word Processing, excellent computer skills are required and previous administration experience is essential. The post holder may also provide reception and telephone service therefore experience of communicating and dealing with people is essential, as are excellent interpersonal and customer care skills. The post holder will be required to work both as part of a team and on their own initiative. Excellent written and verbal communication skills, with the ability to process and generate routine correspondence. They will be required to provide administrative support as directed by their administrative line manager, to ensure continuity of a quality service provision.
When applying for this position, it is essential that you read the job description and person specification. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience. Please note, people reviewing your application will be seeking evidence that you meet the essential criteria of the person specification.
Working for our organisation
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
For more information please visit our website via Lancashire & South Cumbria NHS FT
Detailed job description and main responsibilities
Please see attached the job description and person specification for more information about this role.
Person specification
Qualifications
Essential criteria
- Business Administrative qualification at NVQ Level 3/RSA 3 typing or word processing or equivalent experience
- GCSE English Language and Mathematics A-C
- ECDL or equivalent experience
Knowledge
Essential criteria
- Knowledge of a range of secretarial duties Good understanding of Microsoft Office applications
- Knowledge of Safeguarding Agenda
- Knowledge of Customer Service approaches
Experience
Essential criteria
- Working in a secretarial role
- Data inputting and checking
- Working in a customer service environment
Skills
Essential criteria
- Excellent telephone manner
- Treats people with courtesy and respect at all times
- A flexible approach to work
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Carol Mooney
- Job title
- Deputy Admin Lead
- Email address
- [email protected]
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